Manage creative intake and production pipeline, provide creative direction and QA, and drive performance-minded iteration. Collaborate with clients and internal stakeholders to deliver high-quality creative output. Develop and document workflows and guidelines to improve quality and throughput.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Title: Creative Services Manager
Location: 100% Remote
Duration: 6 months assignment with high possibility of extension
What You’ll Do
- Own the creative intake + production pipeline: review inbound requests for clarity, ask the right questions, prioritize work, and manage timelines in Jira
- Creative direction + QA: set design standards, review edits before delivery, provide clear feedback, and maintain a consistently high creative bar
- Performance-minded iteration: turn performance data into a clear set of creative hypotheses, then drive rapid concepting and structured variation testing
- Client communication: interface with advertisers/brands (and some agencies), often alongside Sales—presenting creative output and recommendations
- Process building: create and document workflows, guidelines, and best practices that improve quality and throughput over time
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What We’re Looking For:
- 8+ years in advertising-focused creative services, production, or creative operations (in-house, agency, or performance marketing)
- Experience managing a high-throughput creative queue and multiple stakeholders simultaneously
- Strong creative judgment and comfort QA’ing advertising video for clarity, polish, and effectiveness
- Strong communication skills—clear with clients, collaborative internally, and decisive when driving feedback
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Nice to have:
- Experience managing creative workflows in Jira
- Familiarity with Adobe Premiere and willingness to jump in on occasional editing projects as needed
- Experience in performance marketing / test-and-learn creative environments
- Experience with generative AI tools (e.g., ChatGPT, Midjourney, Runway) to support creative ideation and production workflows
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