Job Description
About Us
Techcentric IT provides Fractional IT Services to SME's & Startups across Canada and the US from 20-200+ people. Think of us as an outsourced IT team - at a fraction of the cost! We are fully remote and take care of everything from:
- On/Off-Boarding
- Hardware Purchasing
- SaaS Account Management
- SaaS Optimization
- Security & Compliance
- Technical Support & Ticketing
- Growth planning
- Processes and procedures
The Job
We are looking for a part-time IT Specialist to join our small but mighty team!
The role is fully remote Tuesday, Wednesday & Thursday 9am-5pm. (someone able to visit customers and/or work together in a group once in a while, is an asset).
Qualifications
Above all else we are looking for someone resourceful with a proven ability to learn - who is friendly and helpful.
- 3-5 years experience in IT
- Advanced knowledge Mac/Windows OS
- Advanced knowledge of Mobile Device Management (MDM)
- Advanced knowledge of Microsoft 365 & Google Workspace
- Working knowledge of SaaS apps (Slack, Atlassian, Twingate, 1password etc)
- On/Off boarding procedures and workflows
- Ticketing systems & support