AI Summary
Monitor managed infrastructure and investigate alerts to ensure maximum uptime. Provide consultative services to customers and collaborate with vendors and internal teams. Respond to incidents, outages, and requests while maintaining detailed records in ticketing systems.
Key Highlights
12+ month contract with potential extension
24/7/365 shift work required
Bilingual English/French considered an advantage
Key Responsibilities
Monitor managed infrastructure and investigate related alerts
Promote and enforce best practices on solutions delivery to produce maximum uptime
Provide consultative and professional services to customers
Work with vendors for product information and technical support
Engage other Equinix departments for solutions design and delivery
Provide timely response to all incidents, outages and requests to customers and service providers
Record all work and incident details using ticketing system
Technical Skills Required
Benefits & Perks
100% remote work
T4 pay rate $30-40/hr
Nice to Have
Cisco CCNA, Microsoft MCSA/MCSE, Red Hat RHCT or other network and OS related certifications
Knowledge of SQL, Exchange
Knowledge of AI technologies and concepts (Nvidia DGX and HPC)
Job Description
Job Title :Network Operations Centre (NOC) Analyst
Location :- Open For 100% Remote
Duration:- 12+ Months Contract(With Possibility of extension)
T4 Only
Pay Rate Range : $30-40 /hr on T4
Duties and Responsibilities
- Monitor managed infrastructure and investigate related alerts
- Promote and enforce best practices on solutions delivery to produce maximum uptime
- Provide consultative and professional services to our customers
- Work with vendors for product information and technical support
- Engage other Equinix departments for solutions design and delivery
- Provide timely response to all incidents, outages and requests to customers and service providers
- Record all work and incident details using ticketing system
Interested in remote work opportunities in IT & Network Engineering? Discover IT & Network Engineering Remote Jobs featuring exclusive positions from top companies that offer flexible work arrangements.
- Experience with multi-vendor hosted environments
- Strong understanding of IP and TCP/IP protocols
- Strong understanding of networking fundamentals and OSI model
- Excellent verbal and written communication skills
- Excellent teamwork and customer service skills
- Good knowledge of hosting marketplace
- Solid understanding and production experience with virtualization technologies (VMware. Nutanix, HyperV etc)
- Nice to have Cisco CCNA, Microsoft MCSA/MCSE, Red Hat RHCT or other, Network+ or other network and OS related certifications or experience
- Nice to have knowledge of SQL, Exchange
- Nice to have knowledge of AI technologies and concepts (Nvidia DGX and HPC)
Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.
- Minimum 2 year network experience in a data center and managed IT services environment
- College, University Degree, or an equivalent combination of education and experience
- Strong analytical and interpersonal skills
- Ability to work in a fast-paced, ever-changing environment
- Ability to work shifts in a 24/7/365 environment
- Bilingual - English/French considered an advantage
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