System Engineer

The Application Infrastructure Support Team (AIS) was founded in December 2021 and it is still growing. We are responsible for incorporation of every 3rd party application needed by Hapag-Lloyd employees into Company Portal (Endpoint application package creation) for endpoint user laptops/PC. We are also supporting backend applications on Linux and Windows Servers (ex. HAFAS, Jenkins, etc). The focus of our developing team is on implementation of new things, automation, maintenance (3rd lvl support). For this exciting journey, we are hiring highly skilled & motivated colleagues who would like to be part of this endeavor and join the Application Infrastructure Support team in the role of IT System Engineer to keep our systems up and running and to advance modernization as part of our IT strategy. Our team specialists have wide-range knowledge in the areas of IT administration skills, we are looking for you to join and support us as well. :)

•    Support internal project teams with consulting, design, setup, provisioning and handover to production of systems for new IT products.
•    Ensure operational stability and resilience of our Linux and Windows based systems and software components during the whole life cycle including various type of management (ex. change management)
•    Planning, coordination, implementation and testing in case of major updates (OS and software) in cooperation with internal project teams, providers and vendors.
•    Continuous improvement of the status quo ex. due to optimize provisioning of infrastructure and software by improvement of automation capabilities.
•    Support internal project teams with troubleshooting in our system landscape in case of incidents and problems during office hours - no 24/7.
•    Usually once per month, our team need to provide on-call support at Saturday, on production environment update window (voluntary, additional reimbursement will be provided)
•    Working closely with experienced engineers in our team and tight cooperation with IT colleagues in Hamburg as well as our operations provider and software vendors
•    Build and maintain of application packages (Endpoint) to rollout our development tools. Improvement and maintenance of the distribution process to our developer Windows machines, including troubleshooting and resolving of issues.
•    Documentation of methodologies and best practices for application packaging and rollout
 

Qualifications

• BSc/MSc in computer science, mathematics, physics, engineering or equivalent experience in IT, maritime industry or international logistics company
• Very good knowledge in setup of reliable and enterprise ready infrastructures and middleware software ex. DB (PostgreSQL), Application Servers (Tomcat/WAS), HTTP Servers (nginx/Apache) and other 3rd party software
• Strong experience of Linux/Unix operating systems in a managed enterprise environment, i.e. installation, configuration and support of Red Hat Enterprise Linux (RHEL) systems
• Familiar with Windows administration, such as software installation, understanding basic principles of work
• Familiar with network management, i.e. basic configuration of the operating systems and knowledge in troubleshooting of networks issues.
• Familiar with CI/CD (Continuous Integration / Continuous Deployment), such as Jenkins and selfhosted scripts
• Familiar with IaC tools, such as Terraform/Ansible
• Familiar with one of the scripting language: PowerShell/Bash/Perl/Python
• Willing to collaborate with operations providers and software vendors, such as Microsoft/Amazon
• Excellent analytical skills and eagerness to learn
• High proficiency in spoken and written English.

The perfect candidate can also demonstrate:
• Extensive AWS operations expertise (EC2, S3, RDS, VPC, Lambda)
• Infrastructure as Code skills with Terraform and/or CloudFormation
• Experience automating deployments via CI/CD pipelines
• Proficiency in monitoring, troubleshooting, and optimizing AWS workloads
• High communication and coordination skills
• Experience in requirement analysis and design of high availability IT systems
• Experience in IT operations especial among the ITIL processes
• Agile mindset, experience in Kanban
• Polish language skills are welcome.

We offer Knowledge Center in Gdansk
One of the goals of Hapag-Lloyd strategy, is to become more agile in the way we work and to create an environment in which we can make faster and innovative decisions. Knowledge Center in Gdansk enables the further accelerated growth, especially in the area of developing innovative digital solutions, agility and business centricity. To learn more, please check our website - https://knowledgecenter.pl/ 
We offer:

• Private medical care (Saltus)
• Gym card (Multisport)
• Attractive annual bonus up to 22,5%! (depending on company performance results)
• Group life insurance and employee capital plan (PPK)
• Cafeteria benefit system (cinema tickets, vouchers etc.)
• Focus on healthy lifestyle (fruit days, bike competitions, football trainings)
• Charity and volunteer initiatives
• Modern and well-connected office (Alchemia complex in Gdańsk Oliwa)
• Relocation support (financial support, covering immigration process for non-Polish citizens)
• Internal learning management system
• Development budget (sharing the costs of certifications and conferences/ IT events)
• Flexible working hours and home office possibility (hybrid work model)

About Us With a fleet of 287 modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world’s largest and most modern reefer container fleets, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13.500 employees and 400 offices in 139 countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2.600 employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations.