Job Description
Role: UC Engineer / Network Telecommunication Engineer / Network Voice Engineer
Type: 100% Remote
Must have:
Strong skills in video collaboration technologies such as MS Teams, Cisco Expressway, Webex, Zoom, and Voice Recording capabilities is required.
Skills Required:
- Microsoft Certification (Teams Administrator/Teams Voice Engineer)
- Ideally CCIE Collaboration, however CCNP Collaboration will be considered
- Experience with Cisco TAC support (raising cases, escalating)
- Experience with Microsoft Support (raising cases, escalating)
- Advanced knowledge of Microsoft Teams
- Advanced knowledge of Direct Routing solution for Microsoft Teams
- Advanced knowledge of Session Border Controllers (Cisco Cube/Audiocodes) and SIP Trunking
- M365 and Modern Workplace technologies
- Advanced knowledge of Cisco Call Manager & Cisco Jabber , Meeting Server , Expressway/VCS, Endpoints, WebEx
- Advanced knowledge of IPTV Streaming/Multicasting
- Advanced knowledge of troubleshooting tools (WireShark etc)
- Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS)