Job Description
InDrive is an international ride-hailing service headquartered in Mountain View, CA. inDrive app's
downloads exceed 150M, we are operating in more than 700+ cities in 46 countries.
We are seeking for a B2B Team lead (couriers) that will lead the development and execution of sales strategy within this vase region, overseeing key customers, projects, fostering collaboration and growing a team.
Responsibilities
Planning and Goal Setting:
- Develop and implement strategic sales plans to achieve organizational sales targets in the MENA region with a focus on Kazakhstan.
- Set clear, achievable sales goals and objectives for the team, aligning them with the company's overall business strategy.
Resource Management and Budget Utilization:
- Efficiently allocate resources and manage budgets to maximize sales performance and return on investment.
- Monitor and control expenses to ensure they align with the approved budget and contribute to the company's financial goals.
Team Development and Market Growth:
- Lead, mentor, and develop the sales team to enhance their skills, performance, and career growth.
- Identify and capitalize on market opportunities to expand the company's presence and market share in the MENA region, particularly in Kazakhstan.
Cross-functional Collaboration:
- Work closely with the marketing team to align sales and marketing strategies, ensuring cohesive and effective campaigns.
- Collaborate with the customer support team to ensure high levels of customer satisfaction and retention, addressing any issues promptly and effectively.
Client Relationship Management:
- Build and maintain strong relationships with key clients, ensuring their needs are met and fostering long-term partnerships.
- Actively seek out and develop new business opportunities, expanding the client base and driving revenue growth.
Performance Monitoring and Reporting:
- Track and analyze sales performance metrics, preparing regular reports for senior management.
- Use data-driven insights to adjust strategies and improve sales processes, ensuring continuous improvement and achievement of sales targets.
Requirements
B2B Sales Experience:
- At least 3 years of experience in B2B sales, preferably in courier services or logistics.
- Proven experience working in the MENA region, with a particular focus on Kazakhstan.
Market and Client Knowledge:
- Deep understanding of the market characteristics and trends in the courier services industry within the MENA region and Kazakhstan.
- Ability to analyze client needs and preferences, and offer solutions that meet their expectations.
Sales Management Skills:
- Successful track record of managing the entire sales cycle, including client acquisition, negotiation, deal closing, and post-sales service.
- Experience in developing and implementing sales strategies to achieve and exceed set targets.
Marketing Channels Knowledge:
- Experience in utilizing various marketing channels to attract B2B clients, including online (social media, search engine marketing, email marketing), offline (exhibitions, conferences, meetings), and others.
- Skills in developing and executing marketing campaigns aimed at increasing brand awareness and attracting new clients.
Data and Analytics Skills:
- Ability to collect, analyze, and interpret data to make informed decisions and optimize sales and marketing strategies.
- Knowledge of tools and technologies for data analysis (e.g., CRM systems, analytics platforms).
Communication and Negotiation Skills:
- Excellent verbal and written communication skills in both English and Russian.
- Ability to conduct successful negotiations at all levels of the client organization.
Proactivity and Leadership Qualities:
- Ability to work in a multitasking environment and quickly adapt to market changes.
- Initiative and the ability to make independent decisions aimed at achieving company goals.
Education and Professional Training:
- Higher education in business, marketing, logistics, or related fields.
- Additional certifications and courses related to sales, marketing, and management are highly desirable.
Technical Proficiency:
- Proficiency in office software (MS Office, Google Workspace) and specialized sales and marketing management tools.
Willingness to Travel:
- Availability for regular travel within the MENA region and Kazakhstan for client meetings and industry events.
Conditions
Competitive salary, health insurance.
- Hybrid work mode and flexible schedule.
- Relocation package offered for candidates from other regions.
- Access to professional counseling services including psychological, financial, and legal support.
- Diverse internal training progr
- ams.Partially or fully paid additional training cour
- ses.All necessary work equipm
- ent.Fitness club membership discount.