Job Description
*Only applicants who send their CV on Welcome to the Jungle will be considered for this position.*
ℹ️ Job Description: As an IT Support, you will be part of the IT department and play a key role in ensuring IT support and administering IT management systems. You will work closely with the IT/Cloud Operations Manager.
Your role will be key to ensuring that our IT infrastructure runs smoothly and efficiently, allowing our staff to perform their duties without technical interruptions.
⚡ Your missions :
- You’ll assist people with Jus Mundi hardware and software issues,
- You’ll manage IT assets (purchasing, inventories, warranties, licenses…),
- You’ll manage users and their access (onboarding & offboarding),
- You’ll ensure proper documentation and use of the issue tracking system,
- You’ll create and maintain internal documentation,
- You’ll administrate IT management software,
- You’ll define and push the workstation’s security policies through an MDM,
- You’ll ensure the security of the Microsoft 365 tenant.
🖥️ Some of the technical topics you’ll be working on:
- Microsoft 365
- Endpoint Manager / Jamf Pro
- Scripting
- Asana
- Notion
💼 Preferred experience
- A degree in system administration, computer engineering, IT support, or a related field.
✨ Skills:
- Excellent verbal and written communication skills in English.
- Innovative and creative thinking.
- Strong interpersonal skills, with the ability to assist individuals from various backgrounds with IT issues.
- Problem-solving aptitude.
- Curiosity and a willingness to challenge established systems.
🚀 Your advantages:
- 😍 Working for a fast-growing global legal tech offering a disruptive product that is revolutionizing the way lawyers around the world interconnect and conduct legal research,
- 💻 Hybrid working organization, mix between remote and on-site,
- 🏖 5 weeks of vacation
- 🍼 Paid parental leave (under specific conditions)
- 🩺 A great complementary private health insurance (paid 100% for the employee and his children by the company)
- 🚊50% of public transportation reimbursed.
- 🍴Personal credit card to buy lunches during the week (Swile)
- 😍 Every quarter we organize a company-wide summit to
- 🌍 Travel (work abroad) policy: 8 weeks per year, you can live and work from where you want across the globe,
- ✈️ Relocation Package (to France)
Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day.