Senior Product Manager, E-commerce

We are seeking a Senior Product Manager to join our E-commerce experience team. In this high-impact role, you will be part of a team responsible for the strategy and execution of our digital storefront, focusing on optimizing the path to purchase and driving long-term customer lifetime value. You will help coordinate execution across multiple squads to deliver a cohesive, world-class shopping experience.

Job Description

About this team

The Ecommerce team within RevX (Retention, Ecom, and Bold.pro) is focused on building and optimizing a seamless, high-performing digital storefront that drives conversion and long-term customer value. We own the end-to-end purchase experience, from how users subscribe, upgrade, and engage with new offerings. This team is highly data-driven and experimentation-focused, continuously testing and refining the user journey to improve conversion, pricing, packaging, and overall experience. Sitting at the intersection of product, growth, and monetization, Ecommerce plays a critical role in scaling the business by delivering intuitive, high-impact experiences that balance user needs with sustainable revenue growth.

WHAT YOU’LL DO

• Strategy & Vision: Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
• Cross-Functional Leadership: Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
• Advanced Experimentation: Coordinate with E-Commerce leadership to drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights to relentlessly optimize the user funnel.
• Roadmap & Prioritization: Champion the customer voice across the product organization, prioritizing the roadmap based on deep user pain points, market dynamics, and complex opportunity sizing.
• Technical Excellence: Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks during the planning phase of new E-commerce features.
• Metrics & Impact: Define and analyze complex metrics that inform the success of the product area, driving sustained impact on both customer satisfaction and business OKRs.
  
  

Experience

WHAT YOU’LL NEED

• Professional Background: 5-7+ years in Product Management, with a proven track record of delivering results in a fast-paced, high-traffic environment.
• Level Specificity: Demonstrated experience at an "Advanced" level (P4), specifically leading complex project execution independently.
• Domain Expertise:
• Subscription models of consumer-facing products (freemium to paid conversion, renewals, winbacks, retention)
• Pricing & packaging strategies
• Paywall optimization
  

Skills & Competencies

• Communication: Ability to tailor communication for technical and non-technical audiences and influence through storytelling and data.
• Product Sense: Advanced ability to lead product decisions rooted in intuitive, customer-first thinking and deep user understanding.
• Execution & Ownership:
• Ability to manage multiple concurrent experiments and initiatives
• Proven experience operating in a high-velocity environment with a weekly or biweekly shipping cadence.
• Ability to consistently maintain a prioritized backlog aligned to KPI impact
• Analytical Skills:
• Advanced proficiency in product analytics tools (e.g., Amplitude, Mixpanel, GA, FullStory)

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• Ability to independently build funnels, cohorts, and retention curves
• Diagnose drop-offs and quantify opportunity size
• Experience in defining and maintaining event tracking schemas
  

User Research:

• Qualitative research skills (user interviews, usability testing, session replays) to inform roadmap decisions
• Ability to connect qualitative insights with quantitative signals (e.g., explaining why a funnel drops)
• Experience identifying and leveraging behavioral levers (e.g., urgency, loss aversion, habit formation)
• Technical Fluency:
• Deep understanding of front-end systems and experimentation constraints (e.g., feature flags, event tracking, architectural tradeoffs)
• Ability to collaborate effectively with engineering on implementation feasibility and instrumentation
  
  

WHAT'S GOOD TO HAVE

• Experience working in the career or job search industry
• Proven track record of results working with high-traffic sites and advanced A/B testing
• Fluency with AI tools for research, prototyping, and data synthesis
• Expertise in payment success rate optimization and fraud prevention
• Understanding of subscription and payment regulations and compliance
  
  

Additional Pay Ranges

• All other locations: $150,000-$175,000
• SF/NY/Seattle : $165,000-$195,000
• Austin/Chicago: $155,000-$185,000
  
  

BENEFITS

Outstanding Compensation

• Competitive salary
• Bi-annual bonus
• 401(k) plan with match
• Equity in company

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• Flexible spending accounts (health, dependent care)
• Internet and home office reimbursement
  
  

100% Full Health Benefits

• Medical, dental, and vision (optional plans for your family)
• Life & long term disability insurance (optional)
• Mental health support and resources
• Wellness reimbursement (gym, health apps, etc.)
• Pet Insurance (optional)
  
  

Flexible Time Away

• Flexible PTO
• Sick time policy
• Observed holidays
• 1-week PTO for the December holidays
  
  

Salary & Eligibility

Starting pay range

$150,000—$195,000 USD

Pay Transparency

Individual pay is based on location, transferable skills, experience, and other relevant factors. This estimated range is based on the best available market data and factors, all of which are subject to change. This position may also be eligible for a bonus and medical, dental, vision, life, short and long-term disability insurance, 401(k), paid time off, sick leave, and paid holidays, all subject to applicable plan terms.

Eligible Hiring Locations

This position is 100% remote, work from home.

BOLD is able to hire full-time residents of the following U.S. States & Territories: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Tennessee, Texas, Utah, Virginia, Washington.

About BOLD

We Transform Work Lives

As an established global organization, BOLD helps people find jobs. Our story is one of growth, success, and professional fulfillment. We create digital products that have empowered millions of people in 180 countries to build stronger resumes, cover letters, and CVs. The result of our work helps people interview confidently, finding the right job in less time. Our employees are experts, learners, contributors, and creatives.

We Celebrate and Promote Diversity and Inclusion

We value our position as an Equal Opportunity Employer. We hire based on qualifications, merit, and our business needs. We don' discriminate regarding race, color, religion, gender, pregnancy, national origin or citizenship, ancestry, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other applicable characteristic protected by law.

Under San Francisco's Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for the position.