IT Lab Systems Support Specialist

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

RMC is hiring an IT Lab Systems Support Specialist to support our customer in Dahlgren, VA.

The selected applicant will{{:}}

• Provide customer support in installation of IT Hardware/Software to support lab simulation launching kinetic weapons from various platforms.

• Configure IT Hardware and Software in lab to support customer needs
• Perform routine maintenance tasks such as upgrading hardware/software and installing required patches to ensure optimal performance of lab equipment
• Conduct operational tests on lab equipment to ensure system availability and reliability

Looking to advance your IT & Network Engineering career with relocation support? Explore IT & Network Engineering Jobs with Relocation Packages that include comprehensive packages to help you move and settle in your new role.

• Conduct required troubleshooting procedures of IT hardware and software to maintain availability of lab equipment
• Manage account access to lab equipment
• Maintain detailed records of hardware configurations, troubleshooting steps, and other relevant information. 
• Communicate technical information clearly and concisely to both technical and non-technical audiences. 

• Active DoD Secret clearance is required to start
• H.S. Diploma or GED
• IAT Level II (Information Assurance Technical) or higher DOD 8140 under specialty area 45(Security+) within 60 days of start.
• Five (5) years of experience with demonstrated ability to plan and coordinate the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems
• Demonstrated ability to{{:}} plan or schedule the installation of new or modified hardware, operating systems and applications software; manage accounts, access to systems and equipment; maintain systems configuration; and manage the installation and integration of systems fixes, updates and enhancements

Desirable

• Experience with Linux
  
  

At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees.

RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. We offer Monday to Friday full-time day shift work and can assist in paid relocation. This also includes a competitive paid vacation package with 11 paid federal holidays. Additionally, we also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package.

Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $85,000 to $115,000 annually.