Senior Business Analyst - AI-Driven Digital Transformation

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About the Opportunity

The organization is seeking a detail-oriented and execution-focused Business Analyst to support the delivery of AI-driven digital transformation initiatives. This role will partner closely with the Senior Product Manager and cross-functional teams to document requirements, coordinate stakeholders, and ensure the delivery of compliant, scalable AI-enabled solutions across marketing and communications.

The ideal candidate will have experience analyzing complex workflows, writing business and functional requirements, and working within regulated industries such as healthcare, finance, or life sciences. A strong grasp of compliance-aware technology and the ability to manage detailed documentation and user stories is essential.

This is a remote role that reports to the Senior Product Manager.

Key Responsibilities

Requirements Gathering & Documentation

• Work closely with the Senior Product Manager to capture and refine business and functional requirements for AI-driven workflows, platforms, and digital tools.
• Conduct stakeholder interviews, business process mapping, and gap analysis.
• Write clear and detailed documentation including business requirement documents (BRDs), functional requirement specifications (FRS), and user stories with acceptance criteria.
• Maintain version-controlled documentation and traceability throughout the development lifecycle.

Workflow & Process Analysis

• Analyze existing workflows across strategy, creative, and compliance processes to identify areas of automation and efficiency gains through AI integration.
• Create visual process models, user flows, and data maps using tools such as Miro or LucidChart.

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• Support design of future-state processes and help prioritize improvement opportunities aligned to product roadmaps.

UAT & Release Readiness

• Support User Acceptance Testing (UAT) by preparing test cases, coordinating end-user validation, and documenting outcomes.
• Work with the Product Manager to triage defects, update requirements, and finalize release artifacts.
• Track feature readiness, go-live preparation, and change management activities.

Data Analysis & Reporting

• Gather metrics and KPIs related to user adoption, workflow efficiency, and platform performance.
• Assist in building dashboards or reporting logic using tools like Power BI or Excel to track key transformation metrics.
• Present insights and findings to internal teams to support continuous improvement.

Required Qualifications

Professional Experience

• 5–8 years of business analysis experience, preferably within regulated or enterprise environments.
• Ability to document requirements and collaborate closely with product, engineering, and QA teams.
• Experience supporting digital or platform-based product development, ideally within AI, SaaS, or workflow automation projects.

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Skills & Proficiencies

• Proficiency in creating documentation (BRDs, user stories, acceptance criteria, UAT scripts).
• Strong knowledge of Agile-Scrum delivery, including use of JIRA, Confluence, or similar tools.
• Familiarity with process modeling tools such as Miro or Lucidchart.

Execution Mindset

• Highly organized with strong attention to detail and follow-through.
• Collaborative team player able to work with diverse stakeholders across product, legal, tech, and operations.
• Strong communication skills—both written and verbal—with the ability to translate technical concepts into business language.

The base salary range represents the low and high end of the salary range for this position. This range may differ based on experience and skill set, geographic location, and cost of living considerations. Compensation includes more than just a base salary; an exceptional range of flexible benefits, personal support, and tailored learning and development opportunities are offered to help realize full potential in life and at work.

Compensation

$100,000—$110,000 USD

The organization is dedicated to building a diverse, inclusive, and authentic workplace. If excited about this role, but experience doesn't perfectly fit every qualification, applying is encouraged. The individual may be the right person for this role or others.