AI Summary
Join INFUSE as an Associate Manager to lead Creative Teams operations, remove blockers, and improve processes. This role requires 2+ years of experience in team operations management and excellent communication skills. You will work with international clients and be responsible for campaign delivery within approved timelines and quality standards.
Key Highlights
Lead Creative Teams operations
Remove blockers and improve processes
Work with international clients
Key Responsibilities
Coordinate day-to-day Creative Teams operations and prompt removal of blockers
Ensure team alignment with department goals and values
Report to the Creative Teams Manager on Goals progress and status
Handle errors and communicate with the Client Success Team
Conduct regular process reviews and initiate process optimization tasks
Ensure campaign delivery within approved timelines and quality standards
Monitor and address day-to-day technical issues
Running operational meetings (dailies, cross-team syncs) in the Manager's absence
Assisting team leads in handling complex or non-standard client requests
Logging systemic errors and passing analytical findings to the Manager for process improvements
Documenting workflows, updating instructions and operational guides
Participating in testing and implementing process changes initiated by the Manager
Collecting team feedback and formulating improvement proposals
Making operational decisions within delegated authority
Technical Skills Required
Benefits & Perks
Paid annual time off
Reduced Fridays during the summer
Birthday day off
Fully remote job
Interesting creative projects with modern tools
Supportive, collaborative creative teams
Job Description
OUR HIRING PROCESS:
- We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
- We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
- At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
- From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is looking for a talented Associate Manager to work with our Creative Teams. This is an opportunity to join a role at the center of fast-paced campaign production where your daily impact is removing blockers, improving processes, and helping creative specialists deliver high-quality work on time for international clients.
Responsibilities
- Coordinate day-to-day Creative Teams operations and prompt removal of blockers
- Ensure team alignment with department goals and values
- Report to the Creative Teams Manager on Goals progress and status
- Handle errors and communicate with the Client Success Team
- Conduct regular process reviews and initiate process optimization tasks
- Ensure campaign delivery within approved timelines and quality standards
- Monitor and address day-to-day technical issues
- Running operational meetings (dailies, cross-team syncs) in the Manager's absence
- Assisting team leads in handling complex or non-standard client requests
- Logging systemic errors and passing analytical findings to the Manager for process improvements
- Documenting workflows, updating instructions and operational guides
- Participating in testing and implementing process changes initiated by the Manager
- Collecting team feedback and formulating improvement proposals
- Making operational decisions within delegated authority
Interested in remote work opportunities in Development & Programming? Discover Development & Programming Remote Jobs featuring exclusive positions from top companies that offer flexible work arrangements.
- 2+ years of experience in team operations management
- B2–C1 English level
- Ukrainian and/or Russian fluency is a must
- Excellent communication and writing skills
- Experience setting up and tracking KPIs and goals
- Error handling and ability to work under pressure
- Critical thinking skills for process analysis
- Proven experience working in a fast-paced environment
- Proficiency with AI models and tools (Claude, Gemini, GPT)
Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.
- Paid annual time off
- Reduced Fridays during the summer
- Birthday day off
- Fully remote job
- Interesting creative projects with modern tools
- Supportive, collaborative creative teams
If you’re ready to drive the operations and high-quality delivery across creative teams, apply now and let’s get acquainted.
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