Operations Systems & Access Management Consultant

I’m helping UCity Philly Rentals, SoundMind, SoundMind Wellness PLLC find a top candidate to join their team, flexible for the role of Operations Systems & Access Management Role (LATAM / Remote).

You'll stabilize vital operations for pioneering ventures in health, education, and hospitality.

Compensation:

USD 14 - 22/hour

Location:

Remote (specific timezones) - GMT-09:00 to GMT-01:00

Mission of UCity Philly Rentals, SoundMind, SoundMind Wellness PLLC:

"To create incredible and relaxing stays in beautiful apartments in Philadelphia for people who deserve to be taken care of and treated with care as they do important work in the world. To address the global burden of mental health through a variety of initiatives: medical and mental health treatment, as well as training and supporting exceptionally skilled, ethical psychedelic facilitators from diverse backgrounds, expanding safe, inclusive, and innovative practice in the psychedelic ecosystem. We aim to use AI-assisted technology to scale our protocols to address the mental health burden around the world. To provide accessible mental healthcare through innovative models and plant medicine. "

What makes you a strong candidate:

• You are proficient in Notion and Google Workspace.
• You are beginner in project management, quickBooks Online, and standard operating procedures (SOP).
• English - Fully fluent

Responsibilities and more:

We are a small but growing ecosystem of companies spanning healthcare, education/training, retreats, and hospitality operations. We are looking for a highly organized, systems-oriented consultant to help stabilize and improve our internal operational infrastructure during a transition period. This is a project-based position with possibility growing into a longer-term operations position depending on fit.

We are very proud of our companies and hope you are as inspired as we are to help us get the backend organized. Our companies include:

1. SoundMind Wellness PLLC: SoundMind Wellness is an integrative medical clinic in Philadelphia, pioneering access to psychedelic-assisted psychotherapy through ketamine-assisted psychotherapy with a psychodynamic and holistic model of care. SoundMind Wellness stands at the forefront of psychedelic-assisted therapy, pioneering approaches that prioritize ethics, equity, and innovation. Our experienced team, rooted in a philosophy of inclusivity and respect, is dedicated to delivering therapies that not only heal but also empower and transform. We are currently hiring an Clinical Operations Coordinator for this company as well.

2. SoundMind Institute: This is a leading psychedelic training and education organization in the US, dedicated to preparing ethical, skilled facilitators in psychedelic‑assisted therapy. They offer comprehensive programs that blend clinical science, psychodynamic techniques, ceremonial plant medicine, and somatic approaches while emphasizing ethics, inclusion, and community support across global training settings.

3. Rental Portfolio in Philadelphia PA: UCity Philly Rentals is a boutique property management company in Philadelphia, PA. Our mission is creating beautiful spaces where people feel safe at home. The 13 units are contained in 2 separate properties, very close to many Universities (UPenn, Drexel, Jefferson, others). What started as a passion project in 2014 has grown into a thriving 13-unit portfolio in Philadelphia. We recently hired an Operations Manager (from Torre!) to help manage this business.

-- The Position --

This is a remote role focused on operational systems organization, access management, and workflow cleanup — not software engineering or advanced cybersecurity.

Core Areas of Work

• Google Workspace organization

• Shared Drive structure + permissions

• Access audits across company tools/platforms

• Password manager setup (likely 1Password)

• User onboarding/offboarding workflows

• Role-based permissions organization

• Documentation/SOP creation

• General operational systems cleanup

Platforms We Use

• Google Workspace

• Squarespace

• Stripe

• QuickBooks Online

• DocuSign

• Slack

• Calendly

• Airbnb/Vrbo systems

• Various healthcare/training platforms

• Charm EHR (for medical clinic)

• Notion

• Bank of America and other banking platforms

Ideal Background

We are looking for someone with experience in:

• operations systems

• SaaS administration

• Google Workspace administration

• remote team infrastructure

• onboarding/offboarding systems

• identity/access management

• workflow organization

• startup operations

NOT looking for:

• aggressive enterprise IT rebuilds

• heavy cybersecurity consulting

• software development

• overly complex solutions

Ideal Traits

• calm and organized

• trustworthy/discreet

• excellent documentation habits

• practical problem solver

• able to simplify systems

• comfortable working asynchronously

• strong communication, near-fluency in English is great. We also have many Spanish-speaking members so Spanish is also important.

Structure

• Remote

• Approximately 15-20 hrs/week initially, initially 1-2 months and then evaluation regarding extension to longer

Your potential leader(s):

• Pau - Marketing Creative + Multimedia Artist ✨
• Hannah McLane
• Juan Pablo