Senior Product Designer (Growth & Experimentation)

Role: Product Designer (Growth & Experimentation)

Rate: $80 - $90K yearly

Location: Fully Remote

Experience: 2+ years of experience with a Bachelor’s degree in a design-focused discipline (e.g., Graphic Design, Illustration, Industrial Design, or Architecture) with formal training in visual execution (drawing, composition, and design systems) or equivalent hands-on experience

Overview

Trava Health began with a simple goal: make high-quality care more affordable and accessible. Early on, the focus was primarily on delivering strong products at a better price point - but the company quickly evolved. One of our founders took every piece of customer feedback (especially negative experiences) to heart. Instead of accepting gaps in support, he stepped in to resolve issues one by one, setting a new standard for how we care for patients. That mindset became embedded in our culture. Today, patient experience drives our decisions at every level.

We don’t just say we care - we demonstrate it through responsiveness, accountability, and a willingness to go above and beyond when it matters most. The result is a level of support that’s intentional, human, and built to earn trust over time.

We’re looking for a Senior Designer who can translate strategy into high-performing, customer-facing experiences. This role sits at the intersection of product, marketing, and growth - owning design decisions that directly impact conversion, engagement, and overall business performance.

You’ll operate in a fast-paced environment where speed matters, but not at the expense of quality. The ideal candidate knows how to prioritize, simplify, and make smart tradeoffs - delivering strong work efficiently while continuously improving it through iteration.

What You’ll Do

• design for website optimization, including continuous A/B testing to improve performance and user experience

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• Conceptualize and design high-performing creative for paid media (e.g., Meta ads), using testing and iteration to refine visual direction
• Partner with leadership to shape design strategy for the assets you own: Meta ads, Website, Emails
• Design new website pages based on strategic initiatives, user insights, and performance data
• Collaborate closely with copywriters to ensure cohesive, effective messaging and visual storytelling
• Work with developers to ensure designs are feasible, scalable, and implemented with high fidelity
• Apply brand guidelines across customer touchpoints, including marketing emails, ensuring design supports campaign goals and drives measurable outcomes
• Own design decisions with a clear understanding of how they influence business metrics

How You Work

• You are highly iterative—comfortable testing, learning, and refining quickly
• You understand how to balance speed and quality, and can make thoughtful tradeoffs when needed
• You’re proactive in identifying what matters most and focusing your effort accordingly
• You’re open to feedback and coaching, especially when it comes to improving efficiency and decision-making
• You communicate clearly and collaborate effectively across teams

Additional Responsibilities

This role extends beyond core design work. You’ll be expected to:

• Take on ad hoc projects such as dashboard design, presentation (deck) design, and other emerging needs
• Step in to support teammates across functions during high-demand periods
• Contribute to a collaborative, team-first environment where support is mutual and proactive

What We’re Looking For

• Designer with a strong eye for design and a portfolio that showcases those strengths
• The ability to critique and speak to design decisions objectively
• Strong collaboration skills across product, marketing, and engineering
• Ability to work autonomously while staying aligned with broader business goals

Why This Role Matters

Design is a core driver of our growth. This role is not just about making things look good—it’s about making them work better. You’ll play a key role in shaping how we acquire, engage, and retain customers through thoughtful, strategic design.