Senior Database Reliability Engineer

DBA position.

100% Remote

Focusing on PostgreSQL experience/ knowledge.

Job Description

The Role and Team Medallia is looking for a skilled Senior Database Reliability Engineer to manage high-performance database and Big Data systems that support our innovative customer experience SaaS platform.

Job Description:

• This role will be responsible for the tuning, scalability, availability, and reliability of our rapidly growing structured and unstructured data environments.
• This is an opportunity to work on new innovative technologies and in collaboration with talented engineering and operations teams.
• If you thrive on constantly finding creative ways to increase performance, scalability, and automation of complex and real-time Big Data environments, come join our team.

Responsibilities:

• Lead implementations of database solutions for Medallia's microservices infrastructure. Install, monitor and performance tune large database systems.
• Plan and implement backup and recovery solutions.
• Roll out replication solutions for high availability and disaster recovery scenarios.
• Recommend and evaluate new tools and methodologies.
• Provide full-life cycle architectural guidance and ensure quality technical deliverables.
• Work with development and operations teams to tune production queries for optimal performance.
• Investigate production issues and provide root cause analysis.
• Review and advise on new database schema changes.
• Provide on-call support on a rotation schedule

Minimum Qualifications:

• BS or equivalent experience in Computer Science or other technical domain.
• 5+ years of extensive experience in database technologies primarily PostgreSQL 9.6.x or higher.

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Skills Needed:

• Experience in PostgreSQL partitioning, auditing, performance improvement, query optimization, index management etc.
• Ability to provide on-call support on a rotation schedule.
• Demonstrated experience working in physical, virtual, and "cloud" environments.
• Demonstrated experience running databases at scale within containers and good understanding with containers orchestration tools such as Kubernetes, Mesos-Aurora etc.
• Demonstrated experience configuring and maintaining monitoring and alerting tools such as PgAdmin, Grafana, Prometheus, Solarwinds DPA etc.
• Preferred Qualifications Proficient in tuning databases procedures and queries.
• Experience in supporting PostgreSQL databases in AWS or other public clouds.
• Solid understanding of various infrastructure components: servers, storage, and networking, application and database performance metrics.
• Knowledge and experience with Cassandra or similar No-SQL data stores is a huge plus.
• SQL development experience.
• Proficiency with scripting languages like Bash/Golang/Python.
• Excellent verbal and written communications skills.