Product Manager (Serbia) - Billing Innovation

Product Manager (Serbia)

BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers.

Backed by leading private equity firms FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth, including being listed for the fifth consecutive year on Deloitte’s Technology Fast 500™ list of fastest-growing technology companies and ranked on the Inc 5000 list for six years running.

Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner® Magic Quadrant™ for Recurring Billing Applications and being recognized as the Leader in Forrester Research’s “The Forrester Wave™: SaaS Recurring Billing Solutions.” To learn more about us, visit billingplatform.com.

About You

You are highly organized and driven, able to manage complex projects, coordinate across teams, and ensure strong execution. You bring financial and accounting acumen and work closely with product leadership to drive innovation in enterprise SaaS. You are focused on product success and customer adoption of every feature.

The Experience and Skills You Bring

• Rating & Pricing Engine Expertise – 3–5+ years of Product Management experience with usage-based rating or mediation. Strong understanding of transforming raw event data into billable charges, including tiered pricing, tapering, volume discounts, and attribute-based rating.

• Billing & Transaction Integrity – Deep familiarity with billing and invoicing processes, managing the lifecycle of a charge from rating to credits, adjustments, and debits while ensuring invoices remain accurate and auditable.

• Data-to-Invoice Complexity – Experience with proration, minimum commitments, true-ups, and handling credit interactions and late-arriving usage data ("as-of" vs. "at" date logic).

• Agile Product Ownership – Experienced Product Owner capable of managing backlogs, refining requirements, and leading agile product development through the SDLC.

• Technical Writing & Logic Definition – Strong ability to write user stories and acceptance criteria that define calculation logic, including rounding rules, currency precision, and sequencing of operations.

• Communication & Presentation – Excellent written and verbal English with the ability to clearly explain complex pricing logic to both technical and business audiences.

• Bias for Action – Results-driven and self-starting, able to manage multiple priorities and deliver initiatives in fast-moving environments.

• Pragmatic Decision Making – Understands trade-offs between value, scope, and time-to-market and helps teams choose the right level of automation versus iterative delivery.

• Systems Thinking – Considers the full product ecosystem and how changes impact invoices, portals, payments, and other systems.

• Proactive Discovery – Engages with users to ensure solutions address real enterprise billing needs.

• Hands-On Technical Approach – Comfortable working with SQL for data analysis, API tools like Postman, and understanding data flows within multi-tenant SaaS architectures.

Responsibilities

• Analyze product usage, customer feedback, and market signals to identify and prioritize high-impact opportunities for billing innovation.

• Develop a deep understanding of customer personas and workflows, ensuring billing features address real business problems.

• Partner with Product leadership to define, prioritize, and maintain the billing roadmap, translating insights into actionable initiatives with clear success metrics.

• Collaborate with UX and Engineering to make complex financial workflows intuitive while ensuring the billing engine remains scalable and high-performing.

• Write clear, outcome-focused product requirements and work with engineering to deliver functionality that increases the value customers gain from the platform.

• Serve as Product Owner for an engineering squad, maintaining a steady flow of well-defined stories for each sprint.

• Partner with QA and Engineering to ensure complex billing logic, particularly credits and adjustments, is fully accurate and aligned with business rules.

• Oversee product readiness and go-to-market execution, including documentation, field enablement, and marketing coordination for successful launches.

• Validate and demonstrate new functionality, ensuring releases meet product intent and customer expectations.

• Represent BillingPlatform’s billing capabilities in executive demos, customer briefings, and strategic engagements.

• Conduct competitive analysis and market intelligence related to billing functionality.

Incentives

• Opportunity to contribute to global initiatives and work with an international team.

• A high-impact role at a growing SaaS company that values personal growth, accountability, and teamwork.

• Supportive, transparent culture focused on open communication and problem-solving.

• Company-sponsored English lessons for non-native speakers to support ongoing language development.

• Fully remote work environment.

• Competitive pay.

BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.