Global Payroll Specialist Lead

1. About Our Client:

This organization operates in the global payroll and workforce management space, addressing the complexities of payroll operations across multiple regions. It focuses on delivering precise, compliant payroll services and optimizing operational processes to support a distributed international workforce. The program emphasizes scalable solutions and continuous improvement to meet regulatory standards and enhance client satisfaction worldwide.

2. About the Opportunity:

The Payroll Specialist Lead is responsible for ensuring accurate and timely payroll delivery while managing and improving operational workflows. This role leads cross-team initiatives, provides strategic oversight on payroll processes, and supports global client needs. It plays a critical role in maintaining compliance, enhancing efficiency, and supporting long-term business goals through proactive decision-making and collaboration with multiple stakeholders.

3. Responsibilities:

• Deliver payroll with accuracy and meet >99% of deadlines for assigned tasks

• Implement checks and controls to ensure regulatory compliance and process improvement

• Manage and optimize the Zendesk ticketing system, ensuring timely assignment and resolution

• Own and update SOPs, checklists, and internal resources across teams

• Provide training, mentorship, and knowledge sharing to standardize best practices

• Make informed decisions independently and propose solutions with broad operational impact

• Support global clients, manage communications, and build strong stakeholder relationships

• Lead participation in global testing, projects, and cross-functional initiatives

• Collaborate with teams using tools like Slack to troubleshoot and guide operational efforts

4. Requirements:

• Several years of experience in regional or global payroll operations

• Leadership skills with a hands-off management style that fosters collaboration

• Proficiency in payroll software such as SAP, Excel, and Google Sheets

• Strong analytical and problem-solving abilities

• Ability to adapt in a fast-paced international environment

• Focus on improving productivity and streamlining processes

• Comfortable working asynchronously and remotely within a distributed team

• Fluent in written and spoken English

5. Pay Range and Compensation Package:

• The annual salary range for this full-time position is $33,300 - $112,300 USD

6. Benefits & Perks:

• Work from anywhere

• Flexible paid time off

• Flexible working hours supporting asynchronous work

• 16 weeks paid parental leave

• Mental health support services

• Stock options

• Learning budget

• Home office budget and IT equipment

• Budget for local in-person social events or co-working spaces

Equal Opportunity Statement:

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.