Join a fast-paced environment as a System Engineer to bridge the gap between development and operations. Monitor and respond to platform alerts, diagnose and resolve complex system issues, and drive continuous improvement and automation initiatives.
Key Highlights
Key Responsibilities
Technical Skills Required
Job Description
System Engineer (DevOps/Platform Support)
Fully Remote EU - Working US Hours
6 Month Contract + Potential Extensions
Role Overview:
We are seeking a proactive and technically strong System Engineer to join a fast-paced environment, bridging the gap between development and operations. You will play a key role in incident management, system optimization, automation, and cross-team collaboration to ensure platform stability and performance.
This is an opportunity to work on cutting-edge technology while driving continuous improvement and automation initiatives.
Key Responsibilities:
Incident Management
- Monitor and respond to platform alerts based on priority
- Diagnose, troubleshoot, and resolve complex system issues
- Collect and analyze logs from multiple systems
- Drive root cause analysis and coordinate resolution timelines
- Document issues, debugging records, and solutions in ticketing systems
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Documentation & Process
- Maintain and enhance knowledge base documentation
- Create technical procedures and SOPs for new processes and features
Cross-Team Collaboration
- Work closely with development, infrastructure, and operations teams
- Define escalation paths and ownership models
- Translate complex technical concepts into clear reports and insights
Technical Development
- Write scripts for automation, monitoring, and testing
- Improve and maintain internal tools and platforms
- Contribute to new feature development and system enhancement
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Technical Skills
- Experience with ticketing and monitoring systems
- Strong scripting/programming capabilities
- System administration and troubleshooting expertise
- Infrastructure and system architecture knowledge
- Strong proficiency in MacOS and Linux
- Understanding of system security and performance best practices
If you would like immediate consideration, please send me an updated CV/contact details to jcaria@redglobal.com so we can discuss further or reach out to me through LinkedIn.
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