IT Support Specialist - End User Computing

Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 6-8 years.

Hybrid: 2 days Work from Home 3 days Work from Office

Your Profile & DNA:

We are seeking a highly skilled IT Support Specialist with expertise in End User Computing to join our dynamic team.

Roles & Responsibilities

• Installing and configuring client computer systems
• Responding to client, IT support requests
• Contacting clients to find out the nature of the problem

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• Meeting with clients to diagnose software, networking, or hardware issues
• Providing technical support on-site or via remote-access systems
• Offering solutions that meet the needs of the client
• Troubleshooting hardware and software issues
• Installing and maintaining hardware and computer peripherals
• Installing and upgrading operating systems and computer software
• Troubleshooting networking and connection issues
• IMAC of new network printers and related service drivers
• Issuing loaner PC and peripheral devices and maintaining stock
• Install and set-up of user desk phone devices and training if needed
• Support level 23 teams with touch services for devices not reachable remotely for in scope sites
• Install and de-install Audio Visual equipment and cabling in conference rooms

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• Tape handling offsite storage for in scope sites
• Site surveys in advance of major work
• Advising on software or hardware upgrades
• Providing basic training to users on computer operation and management

Qualification & Experience

• A Bachelor's or Master's Degree or equivalent.
• Hands-on experience with LANWAN, SCCM, IP Phones, Windows, Desktop Support
• Good communication, Organizational, analytical and troubleshooting skills

What do we offer?

If your profile matches the job requirement and you are interested to be presented to our clients, then please apply and don’t forget to attach your updated CV in line with the JD!

This position is for 1 year with possibility of extension. We offer competitive Gross Salary in line with the market standard.

Besides that, we offer following benefits, such as:

• 20 days of holiday per year based on 40 hours
• Encourage Personal Development - Certification (Certification Charges reimbursed)
• Income Tax Return Filing
• We provide Visa Sponsorship for Candidate & Dependants
• Possibility of bonus

Who we are:

A2G Consulting also known as "A2G Technologies" is one of the fastest growing staffing companies in North Brabant region, Netherlands. We cater to Asia and Europe market focusing on high tech & non-high-tech clientele; headquartered in Eindhoven, Netherlands with a branch office in India (Bangalore & Pune) & Dubai. We successfully find a candidate and ensure that they get opportunities in line with their aspirations. We offer visa sponsorship for local & international candidates for career-enhancing opportunities. We strongly believe in equal opportunities and hence have a pool of resources with diversified ethnicity.

You will be deployed and work at one of our client sites.