Employee Relations Specialist

AI2IO helps organizations navigate the complex landscape of technology solutions, from foundational IT services and system support to advanced software integration, automation, and cutting-edge AI implementations. Our expertise spans IT infrastructure management, custom software development, seamless system integrations, and optimization of low-code business automation, empowering clients to maximize their existing technology investments.

Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority.

Position: Employee Relations Specialist

Position Location: Remote - work virtually from anywhere in the United States

Job Summary

The Employee Relations Specialist is responsible for managing employee relations matters, workplace conflict resolution, performance management guidance, and multi-state employment law compliance across the organization. This role serves as a key resource to managers and HR leadership on sensitive and complex employment matters, ensuring fair, consistent, and legally compliant employment practices.

This position partners closely with HR leadership, Operations, and senior managers to mitigate organizational risk, strengthen manager capability, and maintain a culture of accountability and trust within a fully remote, multi-state workforce.

The role operates with a high degree of discretion and sound judgment, managing confidential matters independently while escalating high-risk or complex issues to senior HR leadership as appropriate.

Essential Functions

Employee Relations & Workplace Investigations (35%)

• Conduct prompt, thorough, and impartial investigations into allegations of harassment, discrimination, retaliation, policy violations, and workplace misconduct.
• Manage employee complaints and grievances from intake through resolution, including interviews, documentation review, and summary findings.
• Assess risk exposure and recommend appropriate corrective actions in partnership with HR leadership.
• Ensure consistent application of company policies across departments and jurisdictions.
  
  

Performance Management & Corrective Action (25%)

• Guide managers through progressive discipline processes, including written warnings, final warnings, and performance improvement plans.
• Review documentation to ensure consistency, fairness, and compliance with legal standards.
• Coach managers on effective feedback delivery, documentation practices, and performance expectations.
• Identify trends in performance issues and elevate systemic concerns to HR leadership.
  
  

Multi-State Compliance & Risk Mitigation (20%)

• Interpret and apply federal, state, and local employment laws including FLSA, FMLA, ADA, PWFA, Title VII, wage and hour laws, and applicable state leave laws.
• Monitor regulatory updates impacting employment practices.
• Ensure investigation and disciplinary documentation meets compliance and evidentiary standards.
• Partner with HR leadership and legal counsel on higher-risk matters as needed.
  
  

Policy Governance & Documentation (10%)

• Support drafting, revising, and maintaining employee handbook policies and employee relations procedures.
• Utilize standardized templates and workflows for investigations and corrective action.
• Ensure HR systems align with policy execution and documentation standards.
  
  

Interested in remote work opportunities in Development & Programming? Discover Development & Programming Remote Jobs featuring exclusive positions from top companies that offer flexible work arrangements.

Leadership Support, Reporting & Systems Utilization (10%)

• Serve as a trusted resource to managers regarding employee relations matters.
• Prepare summaries and reports related to employee relations trends and risk indicators.
• Utilize HRIS platforms, including Rippling (required), for case tracking, documentation, and reporting.
• Support proactive risk mitigation efforts through trend monitoring and analysis.
  
  

Performs Other Related Duties As Assigned.

Position Requirements (INTERMEDIATE level TO ADVANCED for all the following unless otherwise noted)

• Demonstrated knowledge of federal, state, and local employment laws and ability to apply legal standards to employee relations matters within a multi-state environment.
• Demonstrated high emotional intelligence, including the ability to remain neutral, manage emotionally charged situations, and communicate difficult decisions professionally.
• Strong risk-awareness and sound judgment in handling confidential and sensitive matters.
• Strong written communication skills with the ability to produce clear, accurate, and defensible documentation.
• Experience conducting structured workplace investigations, including interviewing, documentation review, and drafting objective findings.
• Experience advising managers on performance management and corrective action processes.
• Demonstrated experience support a multi-state workforce.
• Ability to manage multiple cases simultaneously while maintaining attention to detail and follow-through.
• Demonstrated experience using HRIS platforms, including Rippling (preferred), for case documentation and reporting.
• Professional HR certification (SHRM-CP, PHR, or similar) preferred.
• Ability to work independently and collaboratively within a distributed, remote workforce.
• Ability to work under pressure and meet deadlines.
  
  

Physical Demands

The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is

• Frequently required to remain in a stationary position
• Frequently moving through home office
  
  

Travel Requirements

• Up to 5%, this may include travel to any or all 50 US states
• Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meeting for business development purposes, running errands on behalf of the business, attending industry conferences, etc.
  
  

Education / Experience

• Bachelor’s degree in human resources, business, psychology or a related field
  
  

OR

• A recognized HR certification (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP)
  
  

OR

• Two years of human resource experience
  
  

PLUS

• Minimum of five years of human resource experience, with significant focus on employee relations and workplace investigations.
  
  

Benefits

DLB Associates offers a very competitive benefits package; highlights include

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Flex spending accounts (FSA)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment
  
  

DLB Associates is an EEO/Affirmative Action Employer and participates in the E-Verify program with the Department of Homeland Security. We encourage diversity in our workforce.

Are you ready to challenge yourself and redefine standards in the AEC industry? Apply now and join our award-winning team!

Notice To Third Party Agencies

DLB does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to DLB in the absence of a signed Service Agreement where DLB has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of DLB and DLB will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

The Pay Range For This Role Is

78,750 - 95,812.50 USD per year(Remote (United States))