People Operations Generalist

Who We Are

Nava is on a mission to #fixhealthcare. Nearly 160M Americans rely on their employers for healthcare — yet the system is broken, bloated, and dominated by incumbents who resist change. Nava fuses deep benefits expertise with cutting-edge technology to deliver a modern, transparent, and affordable healthcare experience.

Founded by seasoned entrepreneurs and backed by leading investors, Nava is one of the fastest-growing benefits brokerages in the country. We’re the first to combine brokerage know-how with proprietary tech like HQ: our AI-powered benefits platform, designed to help HR teams take control of renewals, simplify strategy, eliminate spreadsheet chaos, and empower employees to navigate their benefits with ease.

In a $50B industry hungry for change, Nava is built to win — lowering costs for employers, delighting employees, and reshaping how healthcare works for millions of Americans.

People Ops Generalist

Why This Role Matters

We’re looking for a People Ops Generalist to be the backbone of our employee experience—keeping the day-to-day people operations running smoothly while helping us build thoughtful, scalable programs as we grow. This role sits at the intersection of operations, compliance, and culture, and is ideal for someone who loves details and cares deeply about creating a great employee experience.

You’ll partner closely with People Ops leadership, Finance, and external vendors to ensure our systems, processes, and programs are compliant, efficient, and people-first.

This is a remote role (must be U.S. based), that will report to the Sr. Director of People Operations.

Key Responsibilities

Onboarding & Offboarding

• Own end-to-end new hire onboarding and orientation
• Coordinate technology and system setup for new hires
• Conduct 30/60/90-day new hire check-ins
• Coordinate offboarding and exit logistics (equipment return, systems access, final pay)
• Conduct exit interviews and report on trends and feedback
  
  

Performance, Development & Growth

• Support learning and development programs
• Assist with performance review cycles and ongoing feedback processes
  
  

Employee Engagement & Culture

• Administer employee engagement surveys and analyze results

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• Support diversity, equity, and inclusion initiatives, including surveys and goal tracking
• Coordinate monthly team events and programs (e.g., Spacewalks)
• Support planning and execution of company-wide events
  
  

Compensation & Total Rewards

• Administer and track STD, FMLA, and related leave invoices
• Support 401(k) management and payroll administration
• Manage workers’ compensation administration
• Coordinate annual and ongoing benefits enrollment
• Maintain PTO policy administration and support annual calendar planning
• Leverage AI tools to streamline administrative work, documentation, reporting, and employee communications
  
  

Preferred Experience

• 1–4 years of experience in People Operations
• Highly organized with strong attention to detail and follow-through
• Comfortable handling confidential and sensitive information
• Clear, empathetic communicator with a people-first mindset
• Knack for putting together efficient and effective processes
• Experience working with HRIS, payroll, and benefits platforms
• Ability to balance operational execution with a positive employee experience
• Experience leveraging AI tools to streamline work
  
  

Nice to Have

• Strong working knowledge of HR compliance, benefits administration, and payroll processes
• Experience at a high-growth startup or small-to-mid-sized company
• Familiarity with employment laws across multiple states
• Experience with Rippling
  
  

Why You’ll Love This Role

• Meaningful impact on the employee experience from day one
• Exposure to all areas of People Operations
• Opportunity to help build and scale people programs
• Collaborative, supportive team that values empathy and execution
  
  

Compensation

Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, market compensation data, and internal equity. The salary range for this position is $80,000-$95,000

Working at Nava

As a remote-first company, Nava is committed to building a dynamic and inclusive culture where you have the autonomy to thrive. You’ll be supported by cutting-edge technology, a collaborative team, and a shared mission to revolutionize healthcare.

Benefits

• Health & Wellness: Medical insurance, including a $0 premium HDHP plan for individuals, Dental, Vision, Telehealth and Virtual Primary Care Visits, OneMedical membership, Wellhub, and a $50 monthly benefit to improve your mental or physical health.
• Financial Support: Stock options, 401(k) with a $2,000 match, FSA, HSA, and access to Origin Financial.
• Work-Life: Flexible PTO, 12 weeks of paid parental leave with 2 weeks of transition time, $50 monthly connectivity reimbursement, and company-paid short-term disability, long-term disability, and life insurance, with additional voluntary benefits like supplemental life, AD&D, hospital indemnity, accident, and critical illness coverage.
• Professional Support: $1,000 home office setup stipend and access to an Employee Assistance Program (EAP)
  
  

Candidates from all backgrounds are encouraged to apply. We believe that solving America's healthcare problem requires leveraging America's greatest strength: our diversity. Healthcare affects everyone – and a team that includes people from all backgrounds and walks of life will be more effective at driving change than a homogeneous one. We are excited to build that kind of team at Nava.