HR Specialist (Payroll & Benefits)

About Donorbox

Donorbox is a leading fundraising platform and donor management system dedicated to empowering nonprofit organizations worldwide. Our mission is to accelerate positive social impact by enabling nonprofits to enhance their fundraising capabilities and supporter engagement. Since our inception in 2014, we have supported over 100,000 organizations globally, facilitating close to $3 billion in donations. Our diverse and fully distributed team comprises approximately 150 professionals across more than 16 states and 23 countries. Recognized as the top software for fundraising, donor management, and nonprofit payments on G2, our commitment to excellence is reflected in our innovative products and dedicated service. We pride ourselves on fostering a collaborative, inclusive, and mission-driven environment that supports the growth and success of our team and clients alike.

About The Role

We are seeking an experienced HR Specialist (Payroll & Benefits) to join our expanding People team. In this pivotal role, you will be responsible for managing payroll coordination and benefits administration across our U.S., Canadian, and international teams. You will serve as a key partner to Operations, Finance, and external vendors, ensuring employees and contractors are paid accurately and receive comprehensive benefits support. Your expertise will help maintain compliance with multi-jurisdictional payroll laws, streamline HR operations, and enhance employee experience. This role offers an excellent opportunity to contribute to a mission-driven organization, supporting a globally dispersed workforce in a dynamic and fast-paced environment.

Qualifications

• 3+ years of hands-on payroll and benefits administration experience, including multi-state jurisdictions; international experience is a plus.
• Strong knowledge of U.S. and Canadian payroll laws, tax regulations, and benefits compliance.
• Experience supporting HR compliance processes such as policy acknowledgments, required trainings, audits, and handbook updates.
• Proven ability to manage vendor relationships and negotiate contracts effectively.
• Excellent organizational, communication, and problem-solving skills.
• Experience working in a remote or distributed environment.
• Proficiency with HRIS systems such as BambooHR, payroll platforms like Deel, TriNet, or similar tools.
• Ability to analyze data, identify process improvements, and implement automation solutions.
• Detail-oriented with a focus on accuracy and compliance.
  
  

Responsibilities

• Serve as the primary point of contact for payroll vendors (Deel, TriNet) and collaborate with Finance to ensure timely and accurate payroll processing for employees and contractors.
• Audit and validate payroll data, including new hires, terminations, and changes, ensuring compliance with applicable laws.
• Manage multi-jurisdictional payroll tax notices and correspondence, coordinating with vendors and regulatory agencies to resolve issues promptly.
• Administer U.S. and Canadian benefits programs, including health, dental, vision, disability, and retirement plans, through TriNet and other partners.
• Coordinate global benefits administration, supporting employee inquiries, claims, and enrollment processes.
• Oversee employee leaves of absence, ensuring proper documentation, tracking, and compliance with legal requirements.
• Maintain accurate employee records within HRIS systems and ensure alignment across payroll, benefits, and HR data.
• Support HR compliance initiatives, including policy updates, training, audits, and documentation efforts.
• Generate offer letters, onboarding materials, and manage offboarding processes in collaboration with Talent Acquisition and relevant teams.
• Lead vendor negotiations, manage renewal processes, and identify opportunities for workflow automation and process enhancements.
• Support the scaling of HR operations by developing and maintaining documentation, workflows, and compliance checklists.
  
  

Benefits

• Fully remote work environment, providing flexibility and work-life balance.
• Generous paid time off of 21 days (including birthday), 8 floating holidays, 2 volunteer days, and sick leave based on state regulations.
• Employer-sponsored health insurance plans through TriNet, covering medical (United Healthcare), dental, vision, and life insurance.
• 401(k) retirement plan with employer matching up to 4%, administered via TriNet’s partner, Empower.
• Reimbursement for home office setup and professional development expenses, up to $1,500 annually.
• Eligibility for stock options through our employee equity plan.
• Wellness programs including fitness and mindfulness classes to support overall well-being.
  
  

Equal Opportunity

Donorbox is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business needs without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage individuals from diverse backgrounds to apply and join our mission-driven team.