Senior QA Engineer

About The Company

Tixr is a leading innovator in the live event technology industry, dedicated to transforming the traditional ticket buying experience through modern, scalable solutions. Founded in California, Tixr has established itself as a prominent player in the primary ticketing and live event commerce marketplace, supporting a diverse range of clients including music festivals, sports properties, and entertainment venues across the globe.

The company's mission is to empower event organizers with a unified commerce platform capable of handling complex ticketing needs, from large-scale festivals to global arena tours, while offering an extensive suite of commerce offerings beyond just admission tickets. Tixr prides itself on its innovative approach, customer-centric focus, and commitment to excellence, making it a dynamic and fast-growing organization with a global footprint and a passionate team dedicated to redefining the live event experience.

About The Role

We are seeking a highly skilled QA Engineer to join our dynamic team at Tixr. In this role, you will be instrumental in ensuring the quality, functionality, and reliability of our cutting-edge live event technology platform. Reporting directly to the Head of QA, you will collaborate closely with the CTO, software developers, designers, product managers, sales teams, and client service teams to deliver high-caliber products that meet the needs of our influential clients.

This position offers extensive autonomy, allowing you to explore innovative testing strategies, automate processes, and contribute to continuous improvement initiatives. As a key member of our growing team, you will play a vital role in defining and executing comprehensive QA strategies, conducting end-to-end testing, and championing quality practices across the organization. Your work will directly impact the seamless experience of millions of users attending live events worldwide, making this a unique opportunity to be part of a transformative company in the live entertainment industry.

Qualifications

• 5+ years of experience as a Software Quality Engineer or similar role.
• Strong understanding of QA methodologies, best practices, and the software development lifecycle.
• Proven ability to create, maintain, and execute comprehensive end-to-end manual and automated test suites across web and mobile platforms.
• Hands-on experience in Agile Scrum environments and working with tools such as JIRA, or similar.
• Proficient in debugging and observability tools for both desktop and mobile environments.
• Excellent organizational and time management skills; thrives in fast-paced environments.
• Quick learner with the ability to adapt to new technologies and frameworks.
• Capable of managing multiple priorities and projects concurrently.
• Highly proactive, collaborative, and results-driven.
• Exceptional communication and documentation skills with acute attention to detail.
  
  

Responsibilities

• Define and Drive QA Strategy: Design and implement scalable, maintainable automated test strategies that span across manual and automated functional testing on web, mobile, and API platforms. Utilize modern tools and frameworks to enable early defect detection.
• Hands-On End-to-End Testing: Conduct comprehensive functional testing across web, mobile, and APIs. Validate complete user workflows from frontend to backend, ensuring seamless integration, data flow, and system behavior across platforms and environments.
• Own Automated Test Coverage: Develop, maintain, and scale automated test suites to cover critical user journeys and edge cases, enhancing test reliability and coverage.
• Collaborate Across Teams: Work closely with developers, product managers, UX designers, and finance teams to clarify acceptance criteria, define testing requirements, and embed quality checks early in the development process. Participate actively in Scrum ceremonies such as stand-ups, planning, and grooming sessions.
• Diagnose Issues: Investigate bugs and system inconsistencies with precision, documenting detailed reproduction steps, impact analysis, and resolution recommendations.
• Elevate QA Practices: Continuously improve QA tools, processes, and reporting mechanisms. Identify gaps, propose enhancements, and promote best practices across the team.
• Lead by Example: Share QA best practices, coding standards, and automation strategies to foster a culture of continuous learning and quality excellence. Provide guidance through test plan reviews, pair testing, and knowledge sharing sessions.
• Champion a Quality-First Culture: Advocate for shared responsibility for product quality across engineering, product, and customer success teams, fostering a mindset of excellence.
• Stay Curious: Deepen understanding of Tixr’s product ecosystem, architecture, and user flows. Proactively identify opportunities to improve product quality, both technically and from a user experience perspective, offering data-driven suggestions for enhancements.
  
  

Benefits

• Salary Range: $90,000 - $120,000 + Bonus + Equity
• 100% Remote work with an optional hybrid setup at our Santa Monica office
• Paid health benefits with no premiums
• Dental, Vision, and Life insurance plans
• Open vacation policy
• 401(k) plan with 50% company match up to 3%
• Paid equipment for remote work setup
• Education stipend to support professional growth
• Paid holidays and birthdays off
• Parental leave policies
• Team offsites and company events
• Ticket hookups for live events
  
  

Equal Opportunity

Tixr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other basis protected by federal, state, or local law.