Join a rapidly growing MSP delivering modern, secure, and scalable IT solutions. This is a hands-on, varied technical role with full WFH flexibility. You'll work directly with clients, solve escalated issues, and contribute to project work.
Key Highlights
Technical Skills Required
Benefits & Perks
Job Description
About the Company
Join a high-performing and rapidly growing MSP delivering modern, secure, and scalable IT solutions to clients across Australia. With strong growth, a supportive culture, and a focus on innovation, this is an environment where you’ll have autonomy, flexibility, and genuine development pathways.
The Opportunity
We're seeking a System Administrator to support, maintain, and improve customer environments across Aruba-based networks, Fortinet security, cloud platforms, and on-prem systems. This is a hands-on, varied technical role with full WFH flexibility.
You’ll work directly with clients, solve escalated issues, contribute to project work, and play a key role in keeping their environments operating smoothly.
Key Responsibilities
- Administer, troubleshoot, and optimise customer Aruba switching environments, including VLANs, routing, and network segmentation.
- Configure, manage, and support Fortinet firewalls, VPNs, and security policies.
- Maintain and support Windows Server, Active Directory, Group Policy, DNS, DHCP, IIS, and related services.
- Support and administer Azure, Office 365, Exchange Online, SharePoint, and Intune.
- Proactively monitor network and system performance, resolving issues before they impact clients.
- Participate in project work including network refreshes, firewall upgrades, cloud migrations, and infrastructure optimisation.
- Provide excellent communication and client-focused support in a multi-customer MSP environment.
Skills & Experience
Networking:
- Aruba switching (CX/ProCurve)
- Fortinet Firewalls (FortiGate) including SD-WAN, VPN, and security policy management
- VLANs, routing fundamentals, wireless troubleshooting
- Network monitoring tools and performance optimisation
Systems & Cloud:
- Windows Server Administration
- Active Directory, Azure AD, Group Policy
- Office 365, Intune, Exchange Online
- Azure IaaS (VMs, storage, identity)
MSP Experience:
- Supporting multiple customer environments
- Strong troubleshooting and communication skills
- Working within SLAs and ticketing systems
What’s In It For You
- Fully remote (WFH) role with flexible hours
- Join a fast-growing MSP with real career progression
- Supportive team and collaborative engineering culture
- Paid certification and training support