Job Description
We’re still looking for talent… and we’d love for you to join our team!
For more than 25 years, UST has partnered with the world’s leading companies to create real impact through business transformation. Driven by technology, inspired by people, and guided by purpose, UST supports its clients from design to implementation. Together, with more than 30,000 employees across 30 countries, we build to create unlimited impact — reaching billions of lives in the process.
Important note: This position requires relocation to Málaga, Spain. While the relocation is being arranged, the selected candidate will work remotely following Spanish business hours (CET). Once in Málaga, the role will be hybrid, combining on-site and remote work days.
Overview:
We are seeking a strategic and detail-oriented Playbook Designer to lead the creation and evolution of our AI Native Transformation Playbook. This role is pivotal in guiding our organization through its journey to become AI-native, by designing frameworks, standards, and enablement materials that support scalable and sustainable transformation.
Key Responsibilities:
· Framework Development: Define the structure, principles, and best practices for transitioning to an AI-native operating model.
· Content Creation: Document processes, governance models, and guidelines across people, technology, and workflows.
· Standardization: Develop templates, checklists, and reference materials to ensure consistency across all transformation workstreams.
· Enablement: Provide actionable guidance and tools to empower teams in adopting AI-driven practices effectively.
· Continuous Improvement: Iterate and enhance the playbook based on feedback, lessons learned, and evolving business needs.
Required Qualifications:
· Minimum 5 years of professional experience in business transformation, operations, strategy, or related fields.
· Proven ability to design and document complex frameworks, processes, or methodologies.
· Strong communication and collaboration skills to work across multidisciplinary teams.
· Experience in change management, organizational design, or enablement programs is highly valued.
· Familiarity with digital transformation or AI concepts is a plus, but not mandatory.
What We Offer:
· Opportunity to shape the future of AI-native operations in a dynamic and forward-thinking organization.
· Collaborative environment with cross-functional teams and innovation-driven culture.
· Professional development and learning opportunities in emerging technologies and transformation practices.
At UST, we are committed to equal opportunity in our selection processes and do not discriminate on the basis of race, gender, disability, age, religion, sexual orientation, or nationality.
If you’d like to learn more, don’t hesitate to apply — we’ll get in touch with you to share more details about the position.
We’re looking forward to hearing from you!