Job Description
Director of Digital and Customer Analytics
Fully Remote in the United States -- Must be in the United States
$165,000 - $195,000 base + bonus
Great benefits like generous PTO, 401k match, and more
This company is on a mission to transform the way it uses technology and data to better serve consumers. After growing its tech and analytics team from just 6 people to over 100 in the past year, they are looking for a Director of Consumer & Digital Analytics to join at a pivotal moment in their journey.
About the Company
This is a fast-growing, consumer-focused financial services company helping people take control of their financial futures through accessible, tailored solutions. With a strong emphasis on digital innovation and customer experience, they are building modern tools and analytics capabilities to improve how millions of consumers manage their financial wellbeing.
What you'll do:
- Lead and mentor a small, global analytics team (based in the US and near shore)
- Drive consumer experience and digital analytics initiatives with a focus on direct-to-consumer strategies
- Work hands-on with SQL, BI tools, GA4, and Google Tag Manager to derive insights from raw data
- Translate complex analytics into clear, actionable recommendations for senior leadership
- Partner across teams to shape digital strategy and deliver measurable impact
What we're looking for:
- 8+ years of experience in consumer or digital analytics, with strong technical skills in SQL, BI (Power BI, Tableau, Looker, etc), and GA4/GTM
- Proven leadership experience managing and growing analytics teams -- at least 3 years of direct management
- A personable, outgoing communicator who's comfortable engaging across all levels of the business
- Strong background in direct-to-consumer (D2C) digital analytics
- Ability to thrive in a fast-paced, high-growth environment
Why join:
- High-impact leadership role in a fast-scaling organization.
- Fully remote in the US, with light travel (a few times a year)
- Opportunity to shape the digital analytics function during a time of rapid growth and investment.