Job Description
Mission
To transform businesses by reimagining systems and processes through strategic consulting and expert HubSpot architecture. You won’t just build CRM systems—you’ll become a trusted advisor who diagnoses root problems, streamlines operations, and drives real business growth across marketing, sales, and service departments.
Key Responsibilities
Business Systems Design & Strategic Consulting
- Act as a strategic partner to clients by deeply understanding their business models, revenue goals, and operational bottlenecks.
- Redesign systems that span departments—beyond just HubSpot—by mapping business workflows, identifying inefficiencies, and recommending scalable solutions.
- Challenge client assumptions by diagnosing underlying problems rather than just executing surface-level requests.
HubSpot Architecture & Technical Implementation
- Architect and implement custom HubSpot solutions including workflows, automation, reporting dashboards, pipeline management, lead scoring, integrations, and more.
- Leverage third-party tools and APIs to enhance HubSpot’s native capabilities.
- Ensure technical solutions directly support client revenue growth and operational efficiency.
Client Management & Relationship Ownership
- Own a portfolio of 10–12 client relationships, contributing to $20K+ in monthly recurring revenue.
- Maintain a 90%+ client retention rate by delivering measurable value and building trusted advisor status.
- Proactively manage client expectations, timelines, and communication—responding to 95% of inquiries within 24 hours.
Process Documentation & Client Enablement
- Document all systems, configurations, workflows, and automations with precision.
- Build client-facing resources and training materials that empower users to independently manage their HubSpot systems post-engagement.
Project & Time Management
- Scope projects accurately, communicate timelines clearly, and deliver consistently with 90%+ on-time delivery rate.
- Set and enforce time boundaries—protecting personal time while maintaining high-impact performance.
- Evaluate client fit during the first 90 days and professionally offboard misaligned accounts to maintain portfolio quality.
Qualifications
Core Skills & Experience
- Professional experience in CRM implementation, Hubspot, business consulting, or systems architecture.
- Proven experience with HubSpot Marketing, Sales, and Service Hubs (Enterprise level preferred).
- Strong technical proficiency in HubSpot automation, reporting, workflows, sequences, integrations, and custom object configuration.
- Experience with business process analysis, workflow mapping, and cross-functional system design.
Consultative Mindset
- Thinks like a business consultant—able to translate vague symptoms into precise diagnoses and systems-based solutions.
- Strategic problem-solver with the ability to challenge client requests and steer toward impactful outcomes.
- Experience working across industries and adapting quickly to different business models.
Client & Communication Excellence
- Excellent written and verbal communication skills—especially in explaining technical concepts in business terms.
- Comfortable with difficult conversations around scope, timelines, and performance.
- Strong presentation skills with the ability to lead discovery workshops and executive-level discussions.
Project & Time Discipline
- Mastery of time blocking, prioritization, and boundary-setting to maintain personal and professional sustainability.
- Familiarity with remote/async team environments and project management tools (e.g., ClickUp, Asana, Monday.com, or similar).
Documentation & Enablement
- Strong attention to detail in documenting systems, training materials, and client handoff assets.
- Ability to create scalable documentation that enables client autonomy post-engagement.
Position Description
- You will have to work from 4 pm - 12 am Beirut time
- You will also be expected to complete your tasks (see above) every day, Monday-Friday.
- This position is remote. So you will have the freedom to work from anywhere.
- You may request time off anytime with advanced notice.
Compensation: $2,500 - $3,000 per month