Job Description
Job Description:
The resource MUST have the following skills and experience:
- Location: Fully remote, Central Europe Time Zone
- Start date: To be defined
- Languages: English is mandatory
- Provide Support: Work as part of the Unified Web Hosting Team with project-based initiatives or ongoing operational support, ensuring alignment with IT service management (ITSM) best practices and organizational standards.
- Web Management: Manage and maintain websites built on .NET Framework and .NET Core within Windows environments, deployed across on-premises, Azure, or AWS infrastructures.
- Automation & DevOps Practices: Implement automation for routine activities using DevOps methodologies and PowerShell scripting, improving efficiency, consistency, and scalability.
- Cross-Team Collaboration: Work closely with Cybersecurity, Cloud, Active Directory, and Networking teams to configure, implement, and troubleshoot web hosting solutions on Windows platforms.
- Web Analytics: Administer and optimize the Webtrends web statistics tool, ensuring accurate analytics and actionable insights for web performance and usage.
- Reporting: provide visibility on the status of the services being delivered, create operating procedures, shared knowledge within the team, etc.
The resource MUST have the following skills and experience:
- Web Hosting & Security: Expertise in IIS, ASP.NET, .NET Framework/Core, and web security (SSL/TLS, certificates, authentication protocols).
- Knowledge of web publishing and deployment tools such as FTP, WebDAV, URL Rewrite, Web Deployment Tool, and RepliWeb.
- Cloud & Automation: Hands-on experience with Azure, AWS, and PowerShell scripting for automation.
- Operating Systems: Strong understanding of Windows Operating Systems.
- Performance & Scaling: Experience in load balancing, request routing, caching, and performance tuning (e.g., multicore scaling, CPU throttling).
- Identity & Databases: Familiarity with Active Directory, Azure Entra ID, SSO, and Microsoft SQL database infrastructure.
- Networking & Protocols: Strong knowledge of DNS, HTTP, FTP, SSL/TLS, LDAP, and related protocols with troubleshooting skills.
- Monitoring & Analytics: Knowledge of APM tools and web analytics to optimize application performance.
- DevOps: experience with CI/CD deployments with Azure DevOps or Bitbucket.
- Containers: experience with container technologies or cloud serverless resources.
- Strong analytical and problem-solving skills and be familiar with large-scale Web environments under high traffic loads.
- Service Management methodologies (ITIL).
- Service Management tools (ticketing systems).
- Customer facing experience and oral communication skills
- Ability to write documentation & reports
- Creativity/ ability to find innovative solutions
- Willingness to learn on the job
- Conflict management & cooperation
- Thrives in a collaborative environment that values and respects diversity
- Microsoft certifications are highly desirable.
- Cloud certifications (Azure & AWS) are highly desirable.
- ITIL certification
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