Customer Support

Infosys BPM Brno Metropolitan Area
Visa Sponsorship Relocation
This Job is No Longer Active This position is no longer accepting applications

Job Description

Hello!! Want to move to the beautiful city - Brno, the Czech Republic, Full-time

INFOSYS provides career opportunities and stable employment in multinational environment where YOU can get a chance to use various languages, be a part of the prominent and world-famous brands, acquire and upgrade IT skills working from the all-new office building in the center of Brno.

Your workday will just fly by as you will:

  • Be assigned to one future-oriented, long-lasting, and eminent corporation client;
  • Be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
  • Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
  • Be a member of the international, dynamic, and innovative company environment;


Why does Infosys choose you? You definitely:

  • Speak and write in Dutch fluently;
  • Are able to handle phone calls, reply to emails and give a useful guidance to the client;
  • Multitasking and problem solving is a piece of cake for you;
  • Are a daily user of Windows, Android or iOS, Microsoft Office, etc.
  • Want to be a team player rather than a lonely wolf;
  • Can be punctual and relied on.
  • Experience in IT support is beneficial but not mandatory

Infosys esteems you as we provide:

  • hybrid mode of work;
  • long-term and stable cooperation;
  • performance bonus;
  • financial appraisal for referring your friends and acquaintances;
  • meal allowance;
  • cafeteria system - benefit card;
  • organized training sessions during the first weeks and further upskilling courses (online, with our experts);
  • 25 days of paid leave;
  • relocation support: 2 weeks of initial accommodation provided by the company;
  • brand new offices (Vlnena street) with a game room, a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city of the Czech Republic;
  • expat Assistance Services for new joiners;
  • teambuilding activities.

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