IT SUPPORT SPECIALIST (L1, L2)

Blue Sky Solutions Nicaragua
Remote
This Job is No Longer Active This position is no longer accepting applications

Job Description

Job description

If you’ve got experience with Voice, Data, Cloud, Security, or Mobility Services—and thrive in a collaborative environment—this could be your next big move:


Competitive pay: $1,200 - $1,500 (based on experience and English proficiency)

Location: 100% Remote

- Send your CV in English.


At Blue Sky Solutions, the sky’s the limit


Requirements: 

  • Experience in VoIP technologies is a major plus!
  • Familiarity with telephone service providers and related systems is a bonus.
  • Strong knowledge of LAN/WAN networking, including routers and firewalls.
  • Proficiency in Microsoft products (Windows, Office suite, etc.).
  • Experience with QuickBooks is mandatory.
  • Prior experience in Network Operations Center (NOC) support, VPN, and LAN/WAN environments.
  • Ability to learn new technologies quickly and adapt to evolving environments.
  • Professional level English, both written and verbal.
  • Ability to manage multiple support tickets and prioritize tasks.
  • Previous experience in client-facing IT support roles.


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