Site Reliability Engineer

Company Description

Mobica | Be Extraordinary_

We are Mobica, a global software services company headquartered in Manchester, UK, with offices across Europe and the USA. We partner with businesses across multiple industries, from aerospace to finance and semiconductors to automotive, providing them with access to engineering expertise across the entire technology stack.

The Mobica Way

• Well-known Clients and Projects focused on the Technologies of Tomorrow - Our expertly crafted software underpins many of today’s amazing customer experiences. We work with well-known global brands to develop widely used tech. When you join us, you'll be both challenged and supported, and you'll be a part of something extraordinary.
• Empowered Mobicans driving their Careers - We empower our people to develop their skills, push boundaries and move towards new heights. As a Mobican, you’ll have ample opportunities to advance, learn and grow towards your desired career outcomes.
• Ideas are prioritised over Hierarchy and Biases - In Mobica, you are listened to and valued. We’ve built an environment that fosters open communication. We've made it our mission to ensure all team members feel welcome, protected from discrimination and have access to equal opportunities.
  
  

We believe that employees should be happy - At Mobica, you can define precisely how you would like to work - at home or in the office - we will create the environment for that. You’ll get access to various virtual, offline and on-site events and platforms where you can learn, brainstorm, challenge, express yourself or simply have some fun and make new friends.

Job Description

Our Customer is a leading global provider of cutting-edge payments technology solutions, dedicated to shaping the future of financial transactions worldwide. With a commitment to innovation and excellence, we connect consumers, businesses, financial institutions, and governments in over 200 countries and territories through our advanced processing networks.

This is a professional-level position in the Product Reliability Engineering (PRE) Organization.

The PRE System Analyst is responsible for;

• Providing support to critical highly available applications under Value Added Services.
  
  

Additionally, responsible for the availability, latency, performance, efficiency, change management, monitoring, detecting problems, performing root cause analysis, and identifying and implementing permanent solutions.

• Expected to interact with Systems, Database personnel, Engineering, Product Development, Clients, Risk and various groups within Technology.
• Will participate in capacity planning and design reviews to identify design gaps in supportability and resiliency.
  
  

There will also be opportunities to bring creative curiosity and technology experience to work every day and help build dashboards, audits, alerts, and solutions.

This is a hybrid work opportunity, requiring attendance at the customer's office in Warsaw twice a week for team relationship-building purposes.

Due to the nature of our work in the financial market, candidates will be subject to detailed background screening including education, employment history, and criminal record.

Qualifications

Basic Qualifications

• Minimum Bachelor’s Degree in Computer Science or related engineering field, and at least 2 years of work experience.
• Minimum 2 years’ experience in Production support working in a distributed team.
  
  

Preferred Qualifications

• Skills and experience with Containers, Kubernetes, and Docker.
• Skills and experience with Hadoop and Kafka.
• Skills and experience with Linux and UNIX.
• Experience with Hazelcast.
• Experience in working with relational and NoSQL databases.
• Ability to understand and write complex Database queries.
• Skills and experience with Java, J2EE and scripting technologies.
• Ability to analyze thread dumps, heap dumps, garbage collection and other related JVM components.
• Working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures using tools such as Service Now.
• Strong execution and analytical abilities. Ability to solve complex production problems.
• Dynamic, hard-working, and ambitious individual with excellent oral and written communication skills.
• Prior working experience with payment and transaction domains is advantageous.
  
  

Additional Information

What can you expect from us?

• We Learn by doing; you will collaborate with industry experts willing to share their knowledge, passion and experience.
• We invest in improving your skills by participating in training and mentoring programs.
• You can advance your career with us by choosing from different career paths (technical, management).
• We’ll help to broaden your horizons by working in an open and supportive multicultural environment.
• Commercial projects from the domain.
• Great atmosphere and supportive environment.
• You will work in a friendly, relaxed atmosphere created by many bonding events and activities.
  
  

What do we offer?

• Competitive salary adequate to your skills and performance.
• Flexible working hours.
• Training programs.
• Private medical insurance.
• Multisport program.
• English lessons.
• Company social events.
• Relocation assistance.
  
  

Diversity and Inclusion Statement

We aim to recruit, develop and retain the most talented people we can find from various backgrounds and cultures. Inclusivity and equality are cornerstones of our Mobica community and a big part of what makes us so brilliant to work with. Here, dedication and performance are valued and rewarded regardless of nationality, gender, age, religious beliefs or other personal characteristics. Here, diversity is celebrated, and everyone belongs.

“The benefits of having a diverse workforce from different backgrounds, recruited and developed only on the basis of ability, is a core personal belief for me - so I join with other members of Mobica’s leadership in promoting a commitment to recognise equal opportunities and rights for our talented individuals. Every Mobican can expect to be treated with dignity and respect regardless of personal characteristics or beliefs.”

Gary Butters

CEO