Job Description
About Our Client
Join a global leader in technology and services, driving innovation for top brands. As a Technical Support Advisor I in Malaga, you will play a key role in providing technical assistance and ensuring customer satisfaction.
Responsibilities
Join a global leader in technology and services, driving innovation for top brands. As a Technical Support Advisor I in Malaga, you will play a key role in providing technical assistance and ensuring customer satisfaction.
Responsibilities
- Serve as the first point of contact for customers with technical support issues.
- Troubleshoot and resolve customer problems related to installation, configuration, and usage of assigned products.
- Analyze and diagnose issues, recommend solutions, and document cases accurately.
- Provide known fixes and workarounds when available.
- Escalate unresolved technical problems to the appropriate teams.
- Competitive salary: 21,600 gross/year + up to 2,400 gross/year in bonus.
- Relocation assistance to support your move.
- Career growth opportunities within a global company.
- Continuous training and development programs.
- A dynamic, multicultural work environment.
- Modern office in a prime location near the beach in Málaga.
- Bilingual or proficient in Finnish with fluent English.
- 1-2 years of experience in technical support roles.
- Strong troubleshooting and problem-solving skills.
- Proficiency in Windows/Linux OS.
- Networking troubleshooting knowledge.
- Excellent communication skills and ability to work under pressure.
- Basic knowledge of virtualization (a plus).
- Experience in storage networking (preferred but not required).
- Submit your application with an updated CV.
- Interview with our Recruitment Specialist.
- Complete the selection process.
- Receive your job offer.
- Start your new career in Malaga!
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