Job Description
We are looking for a skilled and proactive IT Engineer to join a prestigious law firm on a fully remote basis. This role requires a professional with at least 5 years of experience in IT support, specifically with strong technical knowledge of Microsoft technologies and extensive experience managing mailbox migrations.
Key Responsibilities
- Provide remote IT support to the law firm’s staff, ensuring systems operate efficiently and securely.
- Manage and execute mailbox migrations, ensuring minimal disruption to operations.
- Administer and maintain the Microsoft tech stack, including Microsoft 365, Azure, Windows Server, and Active Directory.
- Troubleshoot and resolve issues related to software, hardware, and networking.
- Assist in the implementation and maintenance of security protocols to protect sensitive legal data.
- Collaborate with internal teams and third-party providers to ensure seamless IT operations.
- Provide guidance and training to staff on IT systems and best practices.
Requirements
- A minimum of 5 years’ experience in IT support or engineering roles.
- Strong expertise in the Microsoft tech stack, including Microsoft 365, Exchange, Azure, Windows Server, and Active Directory.
- Proven experience in mailbox migrations within a professional environment.
- Excellent troubleshooting skills with the ability to work independently to resolve technical issues.
- Familiarity with the IT requirements and challenges specific to the legal sector (desirable).
- Strong communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
- Proactive, self-motivated, and highly organised, with the ability to manage multiple tasks effectively.