Customer Relationship Management Manager

TEKsystems • Germany
Remote
This Job is No Longer Active This position is no longer accepting applications

Job Description

Our E-Commerce client is looking for freelance support to fill the role of CRM Manager. The focus will be on e-mail advertising and tracking.


In this project, your tasks are these:

  • Define our local CRM direct communication for specific segments; C2C, B2C, or B2B
  • Translate customer research and analytics into impactful recommendations and results
  • Orchestrate CRM activities - designing, building, and launching CRM campaigns
  • Outline opportunities to improve direct communication across personalization, dynamic content management, etc.
  • Measure, monitor, and report the development of channels based on critical metrics


In this project we are looking for:

  • Strong knowledge of email marketing
  • Advanced knowledge of Adobe campaigns or similar platform
  • Excellent project management skills, familiar with agile working environments
  • Excellent communication skills
  • Tech Stack/ Tools: Google Analytics, Adobe Analytics, Webtrekk, Tableau, Power BI


Start: March 2025

End: December 2025

Place: fully remote

Language: English

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