Mobile Device Management Manager

Hybrid Infrastructure Delivery is a key element for transforming the Hapag-Lloyd application and Digital Product landscape. It combines the established principles with the adoption to new and innovative technologies. The overarching objectives regarding reliable, scalable, modern, secure and compliant systems is provided are applied to all core elements of the Hybrid Infrastructure environment. The complete stack – from Workplace, Network to DataCenter & Cloud – is managed end-to- end and relies on specialized service provider and vendors. By adopting to cloud technology enhance operational efficiency and innovation is driven across the entire enterprise. As Mobile Device Management Manager you will be responsible for implementation and maintenance of Hapag-Lloyd mobile device management solution. You ensure system security, data integrity and compliant data access to company data. Together with IT-Security, Procurement, Data Protection and UX you will act as broker and internal provider to offer mobile devices to Hapag-Lloyd in a reliable, smart, and secure way.

• Management of inTune & Apple Business Manager and evaluation of other Mobile Device Management solutions
• Technical configuration and specifications for use of Apple devices
• Design and rollout of App deployment tooling
• Development and description of personas for the use of mobile devices
• Define, describe and rollout mobile device management lifecycle processes - OnBoarding, OnGoing, OffBoarding
• Continuous maintenance of users and process documentation
• Inventory management
• Handover solutions and changes into operation
• Collaboration with product owner and use of agile methods
• Good communication skills and with multi-level and global stakeholders
• Experience in dealing with different departments (VIPs, senior management, sales, etc.)
• Close cooperation with IT security, data protection and application of regulatory requirements

Qualifications

• Bachelor's degree in IT, business, supply chain, engineering, or related field 
• At least 3-5 years of experience in IT infrastructure, mobile device or digital workplace environment
• Knowledge of quality management systems and standards 
• Good understanding of IT infrastructures, mobile apps and end user devices
• Fluent English language skills, German is an advantage but not a must
• You possess strong analytical and problem-solving skills and communicate convincingly with both technology and business 
• You have an agile mindset and a high level of quality awareness, enjoy sharing your know-how and are confident in dealing with virtual collaboration
• You are characterized by your willingness to perform
• You are structured in your way of working as well as solution-oriented and proactive.

We offer Knowledge Center in Gdansk
One of the goals of Hapag-Lloyd strategy, is to become more agile in the way we work and to create an environment in which we can make faster and innovative decisions. Knowledge Center in Gdansk enables the further accelerated growth, especially in the area of developing innovative digital solutions, agility and business centricity. To learn more, please check our website - https://knowledgecenter.pl/ 
We offer:

• Private medical care (Saltus)
• Gym card (Multisport)
• Attractive annual bonus up to 22,5%! (depending on company performance results)
• Group life insurance and employee capital plan (PPK)
• Cafeteria benefit system (cinema tickets, vouchers etc.)
• Focus on healthy lifestyle (fruit days, bike competitions, football trainings)
• Charity and volunteer initiatives
• Modern and well-connected office (Alchemia complex in Gdańsk Oliwa)
• Relocation support (financial support, covering immigration process for non-Polish citizens)
• Internal learning management system
• Development budget (sharing the costs of certifications and conferences/ IT events)
• Flexible working hours and home office possibility (hybrid work model)

About Us With a fleet of 287 modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world’s largest and most modern reefer container fleets, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13.500 employees and 400 offices in 139 countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2.600 employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations.