Job Description
🎓✨ Project Summary:
• Edtech platform powering graduation ceremonies 🎉📜
• Behind-the-scenes software for major US universities (e.g., UCLA, Stanford, NYU)
• 100% remote company, promoting transparency and growth 🌐
• Seeking passionate individuals excited about education and edtech growth 🚀
Role: Systems Administrator.
Key Responsibilities:
- Managing and overseeing all systems, software, and hardware provisioning and support, for both internal employees and external customers.
- Onboarding employees and customers, installing, configuring, testing, and maintaining operating systems, application software, and system management tools to ensure operational efficiency.
- Monitor the integrity and availability of all hardware, server resources, systems, and key processes to maintain high levels of system availability.
- Manage network hardware including routers, switches, firewalls, and VPNs, and monitor network performance to detect potential weaknesses.
- Enforce security protocols, conduct HECVAT assessments, secure SOC-II compliance, and implement robust malware protection measures.
- Provide responsive technical support and troubleshooting to resolve internal and external IT issues efficiently.
- Oversee the RFP process, complete security and compliance assessments, and ensure the IT infrastructure supports organizational objectives.
- Automate identity and access management controls, and set up user accounts, permissions, and passwords to secure access to network resources.
- Maintain detailed documentation and technical specifications for IT infrastructure planning, upgrades, and troubleshooting.
What We Are Looking For:
- Bachelor’s degree in IT, Computer Science, or a related field, coupled with a proven track record in IT administration, particularly for remote software companies.
- Minimum of 3-4 years experience conducting security assessments, managing RFP processes, and maintaining effective vendor relationships, including securing SOC-II compliance.
- Expertise in identity and access management technologies such as SAML, SSO, OAuth, and SCIM, with a strong focus on implementing zero-trust architectures.
- Proficient in the Modern Apple & Microsoft Ecosystem, including ABM, MDM, DEP, and VPP, and experienced with cloud-first strategies and SaaS applications like Google Workspace, Atlassian, Office 365, Okta, Zoom, Rippling, and Slack.
- Strong technical foundation in networking, cloud security practices, Unix/Linux OS administration, and enterprise-level network administration.
- Skilled in programming for automation and scripting, with proficiency in command-line operations and SCIM implementations.
- Passionate about automation, workflow optimization, and keeping abreast of the latest IT trends, including IoT and home automation.
- Exceptional communication and interpersonal skills, with the ability to translate complex technical concepts into user-friendly language and solve problems effectively.