Job Description
Role & Responsibilities:
- Operational Support and Infrastructure Management.
- Incident handling and troubleshooting.
- Service Requests and Change Requests handling.
- Infrastructure optimization and Right sizing.
- Infrastructure Deployment and Configuration.
- Capacity and Performance analysis and optimization.
- Patching and Upgrade.
- Continuous Improvement and Cost Optimization.
- Root Cause Analysis.
- User Account Management.
- Update storage infrastructure design and architecture documents.
- Physical installation of Storage devices, software installation, and installation of management tools.
- Manage life cycle of storage hardware and software.
- Patch management and hardening of storage software and management tools.
- Planning and scheduling of upgrades and patches.
- Planning and execution of release activities for storage environments
- Perform interoperability testing and ensure compliance with vendor best practices.
- Perform monthly inventory testing and reporting for storage systems.
- Support, plan, coordinate and manage maintenance activities for storage infrastructure.
- Plan, support, and coordinate installation and decommissioning of physical hardware.
Requirements:
- Good command of:
- NetApp OnCommand Active IQ Unified Manager, NetApp Cloud Insights.
- IBM Storage Insights, IBM Spectrum Control.
- Huawei System Reporter, Huawei eService, SmartKit.
- Brocade SANNav, Brocade Support Link (BSL).
- automation with RedHat Ansible.
- ITIL- certification preferred.
- documentation and presentation skills.
Required certification one of:
- NetApp Certified Data Administrator (NCDA)
- IBM Virtualized Storage V2 Certification
- IBM Enterprise Storage Technical Support V5 Certification
- Huawei - HCNA-Storage-BSSN and Huawei - HCIE-Storage
What we offer:
- Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. - via MyBenefit cafeteria)
- Premium medical services for employees and family members (Luxmed)
- Life & Disability Insurance for employees and family members (Generali)
- Profitable Voluntary Pension Fund
- Social Fund benefits: holiday bonuses, kindergarten allowances, etc.
- Integration and cultural events for employees
- Reward and recognition programs for high performers
- Employee Referral bonuses
- Relocation assistance: accommodation, travel, and other covered expenses
- Friendly and inclusive company culture