Job Description
Client: Social Media
Contract Duration: 12 months
Location: Fully Remote from UK
Job Responsibilities:
- Monitor our different dashboards to identify trends impacting our tier 1 tier 2 support queues
- Deepdive on trends and support cases to identify and validate assumptions on possible root causes
- Document and present root cause analysis to XFNs and Leaders to help get alignment on resolution paths.
Non Negotiable Skills :
- Experience with SQL and Data Analysis (5+ Years of experience)
- Ability to present to Leadership
- Experience with Reporting and Tooling
Similar Jobs
Explore other opportunities that match your interests
Senior Business Analyst - Technology, Strategy & Architecture
••••••
••••••
••••••
Job Type
••••••
Experience Level
••••••
bank of england
United Kingdom
Visa Sponsorship
Relocation
Remote
Job Type
Full-time
Experience Level
Entry level
tabeo
United Kingdom
Head of Data and AI
••••••
••••••
••••••
Job Type
••••••
Experience Level
••••••
Opus Recruitment Solutions
United Kingdom