Job Description
Are you an HR Advisor looking for your next remote working role?
- I want to hear from you! HR Advisor Remote (Maternity Cover, Min 1 year) We are working in partnership with a global solutions company who specialise in financial platforms. They are recruiting for a HR Advisors to join their team, supporting an exciting project linked with their expansion in the UK.
- This role has scope to be extended. Working for a brand that are industry leaders within their field, you will form part of a small team of HR Associates based both within the UK and overseas, reporting directly into the UK HR Programme Manager. In this role, you will join a high energy and collaborative team that provides end-to-end HR support to our global workforce for all their HR needs. You will be responsible for the delivery of exceptional customer experience, providing first line, HR & generalist support across various channels including: phone, live chat and web cases. Providing guidance and resolution of HR issues across the breadth of HR`s services and offerings, with exceptional quality, including benefits, payroll, workplace accommodations, global mobility, compensation, talent development, recruitment etc. Core responsibilities:
- Actively monitors case load volumes to ensure effective response and resolution time
- Contribute to a highly collaborative, cross-functional team dedicated to continuous improvement of the workforce experience
- Partner closely with centres of excellence to influence improvement in programs and offerings based on voice of customer and customer experience
- Effectively partner with internal and external business partners to share the right level of information at the right time
- Assist in the planning and delivery of HR related programs and initiatives designed to strengthen our performance culture with highly engaged teams
- Coach end users through use of HR technology systems and SaaS applications
- Participate in HR related projects and initiatives designed to improve the employee experience Skills required:
- 3+ years of HR Generalist experience
- Knowledge in supporting end-to-end HR offerings, LOA, Payroll, Benefits, etc. With a focus on the employee experience
- Adept at coaching people leaders and employees
- Global exposure would be desirable.
- Having experience in service now, salesforce, workday would be desirable
- Continuous improvement mind-set This is a fully remote position, offering a competitive hourly rate of £19.78ph (annual salary equivalent of £38,571pa, based on 37.5hr pw)
- Weekly Paid. This role is a maternity cover position, minimum of 1 year with the potential for extension. Please Note: Interviews will be taking place on 18th and 19th September.