Job Description
AMAZING LONG TERM FULLY REMOTE FREELANCE OPPORTUNITY FOR AN APPLICATION SUPPORT ENGINEER TO JOIN A MASSIVE GLOBAL INSURANCE ENTERPRISE ON A HUGE GREENFIELD PROJECT!!
As Application Support Engineer for Longview Tax your main responsibilities will involve:
- Understand and maintain the current solution for Income Tax calculation (Cloud Technologies, Web-Application and Platform Support).
- Understand business processes and related functional components, dataflows and process steps.
- Work with the different Business, IT Support and Project teams on how to best fulfil business needs and to translate those into functional requirements and solutions.
- Develop and deploy changes, manage releases.
- Own the installation of Release Upgrades.
- Manage and resolve Incidents, ensuring the systems are running smoothly and effectively.
- Continuously improve and document the solution.
- Be curious and willing to learn constantly on the job about business processes, existing solutions and to get into rising technologies.
- Communicate remotely with business and IT stakeholders, developing and maintaining effective work relationships.
- Manage the daily work and tasks independently in a structured and efficient manner.
- Be able to work in an international virtual environment, with challenges of time-zones and multiple cultures.
- Be willing to gain new skills and experiences, but also share your knowledge across your team.
interact with suppliers and customers on a daily basis.
As Application Support Engineer your skills and qualifications will ideally include:
- Minimum 3 years of total IT experience, preferably serving Finance departments.
- Bachelor’s or master’s degree in advanced-IT or equivalent.
- Proven experience in a similar role supporting web-based applications, Release Management and with Code Repositories such as Bitbucket.
- General IT knowledge in solution design, developing and database technologies.
- Experience with Cloud Technologies (Azure), Web-applications and related programming languages (e.g., SQL, Python, .Net).
- Strong analytical and problem-solving skills, high attention to detail.
- Ability to work in a reliable, independent and diligent manner.
- Proficient knowledge of standard Microsoft tools and Sharepoint/O365.
- Strong communication skills, with the ability to explain technical concepts to non-technical users.
- Fluent in English (written and spoken); capable to participate in meetings and to compose reports and technical/functional documentation.
- An advantage
- Experience with Longview Tax Application.
- Experience in the Finance Area, Financial Services / Tax / Financial Close and main accounting principles (IFRS, GAAPs).
- Understanding of ITIL processes (preferably ITIL Certified) such as Change Management, Incident Management.
- Experience with software tools such as ServiceNow, Jira, Confluence.
Location: REMOTE!
Rate: NEGOTIABLE!
Please reach out to miles.girling@exploreltd.com to find out more.