CRM Data Campaign Manager

MKTalent is recruiting for a client based in Lisbon, a CRM Data Campaign Manager.

Main Responsibilities:

• Selecting customers or customer segments based on the marketing campaign briefing for targeted direct-to-customer(D2C) marketing and sales communications;
• Cooperate closely with Marketing Managers (campaign requestors) and other stakeholders on campaign development and implementation;
• Use of existing campaign management tools for workflow design, content, data integration and customer consent checking for Email, SMS and other means of D2C communications;
• Create, further develop and maintain SQL series, which are needed to run marketing campaigns,
• Prepare reliable and timely data selections and campaign execution along with quality control;
• Acquire understanding of complex data schemas of our Data Warehouse and learn over time where to get the needed data from;
• Support optimization and improvement of D2C marketing performance metrics by advising relevant marketing & sales stakeholders.

What we look for?

• 4-5 years of experience in Customer and CRM campaign data wrangling using SQL (knowing the difference between the JOIN variations is at the very basic of daily work);
• Experience in D2C communication send out;
• Comfortable with distributed data structures and capability to get a good understanding in short time;
• Sense of ownership, proactive mindset and communication even in the most challenging situations;
• Experience in telecommunications industry is preferred;
• Experience with Salesforce Marketing Cloud or any other CRM software (HubSpot, Adobe Campaign, Microsoft Dynamics, etc);
• Fluent in English (spoken and written), German is a plus;
• Understanding of IT processes.

What we offer?

• 100% remote work regime;
• Meal allowance;
• Many benefits regarding schedule flexibility, holidays, etc;
• Integration into a large company in an international setting.