Job Description
AI Field Engineer – Enterprise
Full-Time | Hybrid / Remote-Friendly | San Mateo, CA or New York, NY
Base Salary: $176K–$224K | OTE: $220K–$280K + Equity
3+ Years Experience
Build Production AI With Enterprise CustomersWe’re looking for an AI Field Engineer / Forward Deployed Engineer (FDE) to help enterprise customers move from GenAI experimentation to production-scale AI systems. You’ll combine hands-on engineering with customer-facing technical leadership—owning discovery, POCs, evaluations, deployment, and production integrations.
This is a strong fit for engineers with experience across LLM inference, open-source models, GPU infrastructure, Kubernetes, fine-tuning, and enterprise AI deployments who can communicate effectively with both ML engineers and executive stakeholders.
What You’ll Do- Lead technical discovery, architecture discussions, POCs, load testing, and model evaluations.
- Build and deploy production AI/LLM integrations inside customer environments.
- Advise enterprise teams on LLM selection, inference architecture, fine-tuning, evaluation, and deployment.
- Work hands-on with vLLM, SGLang, TensorRT-LLM, Kubernetes, GPUs, and cloud infrastructure.
- Apply fine-tuning approaches including SFT, DPO, and RFT.
- Navigate enterprise security reviews, procurement, infrastructure constraints, champions, and technical stakeholders.
- Partner with sales to influence technical strategy and accelerate enterprise deals.
- Feed customer deployment patterns and technical requirements back into product and engineering.
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- 3+ years in customer-facing AI/ML engineering, Field Engineering, Forward Deployed Engineering, Applied AI, Solutions Architecture, ML Engineering, or similar.
- Proven experience shipping production AI/ML code within customer environments.
- Strong hands-on LLM inference and/or training experience with open models.
- Experience with one or more vLLM, SGLang, or TensorRT-LLM.
- Strong Python and Kubernetes skills.
- Experience with GPU optimization / LLM workloads.
- Experience with SFT; DPO/RFT is a strong plus.
- Cloud experience with AWS, Azure, or GCP.
- Strong enterprise communication and executive presence.
- Ability to translate complex AI architecture and performance trade-offs for both technical and executive audiences.
- Willingness to travel domestically to enterprise customers as needed.
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- Built applications around closed-model APIs without hands-on open-model inference or fine-tuning.
- Provided AI strategy/advisory services without shipping production systems.
- Worked exclusively in software engineering without meaningful customer-facing or pre-sales experience.
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Python · LLM Inference · Open-Source LLMs · vLLM · SGLang · TensorRT-LLM · Kubernetes · GPUs · AWS · Azure · GCP · LLM Fine-Tuning · SFT · DPO · RFT · MLOps · AI Infrastructure · GenAI · Model Evaluation
Compensation & Benefits- $176K–$224K base salary
- $220K–$280K OTE
- Quarterly performance-based variable compensation
- Competitive equity
- Above-range packages considered for highly experienced candidates
- H-1B transfer and TN sponsorship available; O-1 considered case-by-case
- US-based, remote-friendly
- Offices in San Mateo, CA and New York, NY
- Hybrid schedule for employees near an office hub
- Regular customer-site travel as required
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