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Senior Forward Deployed AI Engineer (Customer-Facing Solutions)

twentyai San Francisco Bay Area
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AI Summary

This role bridges customer needs and engineering execution for an AI-driven company, focusing on building and deploying production-grade solutions. You’ll collaborate closely with customers, translate feedback into technical priorities, and own end-to-end problem-solving in fast-paced, visible environments. Requires 2+ years in customer-facing technical roles, strong Python/JavaScript expertise, and a passion for LLM-powered products.

Key Highlights
Direct customer collaboration to solve high-stakes technical problems and deliver live solutions
Full ownership of complex deployments with emphasis on speed, clarity, and technical breadth
High influence on product direction and engineering priorities in a fully on-site San Francisco team
Key Responsibilities
Work directly with customers to diagnose and resolve technical challenges, delivering production-ready solutions
Build and deploy scalable, high-quality code in Python/JavaScript for LLM-powered workflows
Translate ambiguous customer feedback into clear technical and product priorities for engineering teams
Lead complex deployments in fast-paced environments with high visibility and ownership expectations
Technical Skills Required
Python JavaScript LLM-powered product development
Benefits & Perks
$200,000–$300,000 annual compensation (cash + equity)
Visa sponsorship for eligible candidates
Fully on-site team in San Francisco
Nice to Have
Experience with LLM-powered products or frameworks
Founder-level problem-solving mindset
Ability to simplify complex technical concepts for non-technical stakeholders

Job Description


Senior Forward Deployed Engineer

San Francisco, CA - Fully on-site

$200,000–$300,000 + equity


About the Company

We’re working with an ambitious AI company building products that sit close to customers’ day-to-day workflows.


About the Role

This is for an engineer who likes being close to the customer and close to the code.


You’ll take messy, high-stakes problems, work out what needs building, and get it live. You’ll be a key link between customers, product and engineering, with a big say in what gets built next.


What You’ll Do

  • Work directly with customers to solve technical problems and get them live
  • Build and deploy production-quality solutions in Python, JavaScript or similar
  • Translate customer feedback into clear product and engineering priorities
  • Keep complex deployments moving when things are ambiguous or time-sensitive


You’ll Be Great At This If You

  • Have 2+ years in a customer-facing technical role, software engineering role or as a founder
  • Are comfortable writing production code and working across the full problem, not just one small bit
  • Can explain complex technical concepts simply and build trust with customers
  • Have worked with LLM-powered products, or are genuinely excited by where they are going
  • Like fast-paced, in-person environments where ownership is expected and the work is visible


Why Join?

  • Real customer exposure and meaningful influence on product direction
  • High ownership, technical breadth, and a lot of room to grow
  • Fully on-site team in San Francisco for people who enjoy solving hard problems together
  • $200,000–$300,000 cash, equity, and visa sponsorship for the right person



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