I

Manual QA Engineer (iGaming, White-Label Platform)

igtalents β€’ Ukraine
Remote
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AI Summary

Join our team as a detail-oriented Manual QA Engineer to ensure product quality before and after launch. You will audit existing user journeys, validate what's already live, and test new bonuses, promotions, and campaigns. Strong understanding of user flows and business logic validation is required.

Key Highlights
Manual QA testing of iGaming products
Auditing existing user journeys and validating live features
Testing new bonuses, promotions, and campaigns
Key Responsibilities
Audit and validate all existing user flows: registration, deposits, withdrawals, bonuses, and gameplay
Test new promotional mechanics as they're launched β€” welcome bonuses, free spins, cashback campaigns, tournaments
Verify payment processing flows and transaction logic across providers
Test CRM communications, including email campaigns, push notifications, and onsite messages β€” checking rendering across devices/clients, correct segmentation, and flow logic
Perform manual testing of website functionality and admin/back-office panels
Conduct desktop and mobile testing across different devices and browsers
Identify, document, and track bugs using Jira
Validate fixes and perform regression testing
Monitor integrations with CRM systems, payment providers, analytics tools, and tracking platforms
Collaborate with platform vendors and internal stakeholders to ensure timely bug resolution
Continuously monitor product quality and stability after launch
Technical Skills Required
Manual QA testing iGaming product knowledge User flow and business logic validation
Benefits & Perks
Competitive compensation package
Paid vacation and sick leave
Career growth opportunities
Nice to Have
Experience validating bonus mechanics and promotional campaigns
Understanding of CRM communications and customer lifecycle flows (email segmentation, campaign testing)
Experience testing payment systems and financial transactions
Experience working with third-party integrations and external vendors
Basic knowledge of API testing and Postman
Familiarity with Playwright, Cypress, or Selenium
Experience using Hotjar, Mouseflow, Smartlook, or similar analytics tools
Background in fintech, e-commerce, or entertainment products

Job Description


QA ENGINEER (MANUAL) β€” iGaming, White-Label Platform Middle | Remote


ABOUT THE COMPANY

Our client is launching a new iGaming brand as part of a rapidly growing holding company that develops and scales multiple online gaming projects across Tier-1 markets.

The project operates on a white-label platform and is currently in the setup phase, with a planned launch in August 2026. The company follows an ambitious expansion strategy, launching new brands every few months and building strong operational processes from day one.


ABOUT THE ROLE

We are looking for a detail-oriented Manual QA Engineer to become the guardian of product quality before and after launch.

This is a product-side QA role, not a development-embedded one. We operate on a white-label platform β€” there is no in-house development team building new features from scratch. Your focus will be on auditing existing user journeys, validating what's already live, and testing new bonuses, promotions, and campaigns as they're rolled out by the platform provider and CRM team.

You will work closely with the content, retention, and product teams β€” testing everything from bonus mechanics to CRM campaigns β€” to maintain a stable and reliable product across every customer touchpoint.


GOALS FOR PROBATION PERIOD (first 2–3 months)

  • Learn the product structure, key features, and user journeys
  • Audit critical customer flows and identify potential risk areas
  • Establish an efficient bug reporting and tracking process
  • Build effective communication with platform providers and internal stakeholders
  • Take ownership of release validation and regression testing processes
  • Ensure all product updates are properly tested before going live


WHAT YOU WILL DO

  • Audit and validate all existing user flows: registration, deposits, withdrawals, bonuses, and gameplay
  • Test new promotional mechanics as they're launched β€” welcome bonuses, free spins, cashback campaigns, tournaments
  • Verify payment processing flows and transaction logic across providers
  • Test CRM communications, including email campaigns, push notifications, and onsite messages β€” checking rendering across devices/clients, correct segmentation, and flow logic
  • Perform manual testing of website functionality and admin/back-office panels
  • Conduct desktop and mobile testing across different devices and browsers
  • Identify, document, and track bugs using Jira
  • Validate fixes and perform regression testing
  • Monitor integrations with CRM systems, payment providers, analytics tools, and tracking platforms
  • Collaborate with platform vendors and internal stakeholders to ensure timely bug resolution
  • Continuously monitor product quality and stability after launch


WHAT WE ARE LOOKING FOR

  • 1+ year of experience in Manual QA testing
  • Experience in iGaming, online casino, betting, or gambling products
  • Experience testing on a white-label or vendor-provided platform, rather than an in-house-developed product, is a strong plus
  • Experience testing web-based products and customer-facing platforms
  • Strong understanding of user flows and business logic validation
  • Experience working with Jira or similar task management systems
  • Ability to write clear and detailed bug reports
  • Experience testing desktop and mobile versions of products
  • English level Intermediate (B1+) or higher for written communication
  • Strong attention to detail and a systematic approach to testing
  • Comfortable working independently, in a fast-paced, high-communication remote environment


NICE TO HAVE

  • Experience validating bonus mechanics and promotional campaigns
  • Understanding of CRM communications and customer lifecycle flows (email segmentation, campaign testing)
  • Experience testing payment systems and financial transactions
  • Experience working with third-party integrations and external vendors
  • Basic knowledge of API testing and Postman
  • Familiarity with Playwright, Cypress, or Selenium
  • Experience using Hotjar, Mouseflow, Smartlook, or similar analytics tools
  • Background in fintech, e-commerce, or entertainment products


WHY JOIN US

  • Opportunity to join a project before launch and influence quality standards from day one
  • Direct impact on product performance and customer experience
  • Fast decision-making environment with minimal bureaucracy
  • Fully remote work format
  • Exposure to Tier-1 markets (UK & Netherlands)
  • Work with experienced founders and a growing international holding
  • Competitive compensation package
  • Paid vacation and sick leave
  • Career growth opportunities within a portfolio of multiple brands
  • Access to new product launches and international-scale projects


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