Embedded Service Technician - San Jose, CA

Security 101 – National Accounts is now recruiting for a Commercial Security Service Technician in San Jose, CA who has Lenel On-Guard experience servicing & programming commercial security devices primarily IP network systems and overall security systems for modifications or maintaining existing security systems.

This is a Data Center embedded role in San Jose, CA. Relocation Assistance is Available.

Salary

Hourly wage varies up to $65.00, non-exempt, commensurate with skills, product knowledge and experience.

Benefits:

Our benefits include medical, dental, vision, prescription coverage, 401(k) plan, paid holidays, PTO and more. We will also provide you with a cell phone, laptop, and work vehicle.

Skills/Abilities:

• Must have a minimum of 5 years’ experience servicing, troubleshooting networked access control, IP-based video systems and intrusion alarm systems, including working on the customer’s network.
• Alternative experience such as a multi-site Network Support Specialist or similar.
• Ability to support customer systems via remote diagnostics with professionalism.
• Knowledge and practical experience with the internet and networking is essential.
• Must be able to work independently and resolve problems to our customer’s satisfaction.
• Must possess a valid driving license and clean MVR.
  
  

Responsibilities:

Servicing, troubleshooting, and testing enterprise security systems with minimal supervision. Lenel On-Guard system knowledge of access control, IP video surveillance, intrusion, and visitor management, preferred.

• Troubleshooting networked IP video systems.
• Troubleshooting networked access control.
• Servicing commercial intrusion alarm systems and other IoT connected systems.
• Providing World Class customer service when dealing with customers.
  
  

Education:

• High School (or GED) minimum requirement
• Electronics training from a Technical School or Military training in electronics or communications (preferred)
  
  

Security 101 is a DFWP and EOE. Our employees work in a motivating, team-oriented work environment.