Senior Digital Product Owner (Salesforce & Automotive Finance)
Lead the end-to-end strategy, development, and enhancement of customer-facing digital products for an automotive finance organization, focusing on Salesforce platforms, mobile apps, and self-service experiences. Own the product lifecycle from roadmapping to Agile delivery, UAT, and continuous improvement, collaborating cross-functionally to drive operational excellence and product success. Requires 3–5 years of Product Owner experience with Salesforce expertise and a track record in Fortune 500 digital product management.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Compensation & Location
Location: Torrance, CA
Pay Range: $67.00 – $74.00 per hour (based on experience and internal equity)
Schedule: Full-time, contract; long-term opportunity
Work Type: Hybrid (4 days onsite, 1 day remote)
Benefits: Health, Vision, Dental, Life Insurance, 401k, Continuing and on-demand education
📍 Must be willing to work onsite in Torrance, C
A✅ Sponsorship is AVAILABLE for this rol
e‼️ ONLY W2 – NO CORP to CORP – NO 3rd Partie
s
Position Summa
ryWe are seeking a Digital Product Owner to lead the strategy, delivery, and ongoing enhancement of customer-facing digital products supporting a leading automotive finance organization. This role is responsible for owning the product lifecycle from roadmap planning and requirements gathering through Agile delivery, user acceptance testing, production support, and continuous improvemen
t.
The ideal candidate has strong Product Owner experience, Salesforce expertise, customer-facing digital product knowledge, and a passion for delivering exceptional user experiences. This individual will work closely with business leaders, UX, engineering, QA, compliance, legal, marketing, and external vendors to drive successful product launches and operational excellen
ce.
Key Responsibili
- tiesOwn the product backlog and lead Agile product delivery across the full software development lifec
- ycleServe as Product Owner and subject matter expert for Salesforce platforms and mobile applicat
- ionsLead backlog grooming, sprint planning, sprint reviews, retrospectives, and prioritization activi
- tiesWrite detailed user stories, acceptance criteria, and business requirem
- entsPartner with business stakeholders to define product vision, roadmap, and strategic priori
- tiesCreate process flows, business documentation, status reports, and product documenta
- tionDevelop and execute User Acceptance Testing (UAT) and regression test p
- lansAnalyze testing results, triage defects, and coordinate issue resolu
- tionSupport product launches, warranty periods, production support, and incident manage
- mentCoordinate organizational change management, field training, and customer communicat
- ionsCollaborate with UX, engineering, QA, compliance, SOX, legal, marketing, and customer experience t
- eamsLead vendor coordination, platform releases, license management, and operational support activi
- tiesMonitor SLAs, payment processing, deployments, batch processing, and platform perform
- ancePresent business cases, roadmap proposals, budgets, and product updates to executive leader
- shipAnalyze product metrics, customer behavior, business performance, and platform usage to support continuous improve
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ment
What You'll Be Worki
- ng OnAutomotive finance customer web
- sitesCustomer self-service digital experi
- encesFinance mobile applica
- tionsSalesforce pla
- tformAgent Service Co
- nsoleCustomer Knowledge pla
- tformMarketing
- CloudCustomer communications (Email, SMS, Notifications, Message Ce
- nter)Payment plat
- formsDigital customer experience initia
tives
Required Skills & Expe
- rienceBachelor's degree re
- quired3–5 years of Product Management, Product Owner, Product Development, or Product Operations experience supporting customer-facing digital pr
- oductsExperience delivering digital products for Fortune 500 organiz
- ationsCustomer-facing product management expe
- rienceSalesforce experience (2+
- years)Experience developing product roadmaps and strategic product
- plansStrong Agile experience with Product Owner responsibi
- litiesExperience writing user stories and acceptance cr
- iteria5+ years of User Acceptance Testing (UAT), regression testing, and test script devel
- opmentExperience working with cross-functional business and IT
- teamsExperience supporting payment platforms or financial services pr
- oductsStrong communication, leadership, stakeholder management, and presentation
- skillsExperience managing vendors, budgets, procurement activities, and RFI/RFP pro
- cessesAbility to thrive in fast-paced, ambiguous enviro
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nments
Desired
- SkillsSAFe Product Owner or Scrum certif
- icationSalesforce Certification (or willingness to
- obtain)Mobile application product exp
- erienceAutomotive finance industry exp
- erienceCaptive finance exp
- erienceDirect people leadership exp
- erienceProduct strategy exp
- erienceDigital customer experience ex
- pertiseCustomer journey optim
- izationStable work history within large enterprise organi
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