DevOps Engineer

About The Company

The Collaborative Institutional Training Initiative (CITI Program), established in 2000, is a leading global provider of online education and training solutions. Serving millions of learners and thousands of subscribing institutions worldwide, CITI Program specializes in delivering web-based training materials across various sectors including academia, healthcare, research, technology, and government agencies. The organization is committed to fostering integrity, professional growth, and compliance through high-quality educational content. Recognized as a pioneer in online research ethics, safety, and compliance training, CITI Program has trained researchers and professionals across the globe for over two decades, supporting the advancement of knowledge and ethical standards in numerous fields.

As part of its growth and commitment to innovation, CITI Program joined the Biomedical Research Alliance of New York (BRANY) in 2016. BRANY, founded in 1998 and owned by leading academic medical centers such as NYU School of Medicine, Montefiore Medical Center, Icahn School of Medicine, and Northwell Health, provides research support services and promotes excellence in clinical and research operations. Together, these organizations foster a dynamic, collaborative, and forward-thinking environment dedicated to enhancing educational experiences and research integrity.

About The Role

We are seeking a skilled DevOps Engineer to join our fully remote team. In this role, you will be instrumental in supporting and leading the modernization efforts of the CITI Program’s Learning Management System (LMS) platform. Your primary focus will be on release engineering, cloud deployment, environment automation, and performance optimization for a hybrid environment comprising legacy and modern applications. You will work closely with development teams to streamline application build, deployment, monitoring, and scaling processes, ensuring high availability and reliability of our educational platform.

This position requires hands-on engineering expertise, a collaborative mindset, and the ability to implement best practices in continuous integration and continuous delivery (CI/CD), infrastructure automation, and cloud infrastructure management. Your contributions will directly impact the efficiency, security, and scalability of our LMS platform, supporting millions of learners worldwide and enhancing their educational experience.

Qualifications

• Associate's degree or equivalent professional experience required; Bachelor's degree preferred.
• 3 to 6 years of experience in DevOps, cloud engineering, or platform engineering roles.
• Azure certification such as Azure Developer Associate, Azure DevOps Engineer Expert, or Azure Solutions Architect Expert is preferred.
• Hands-on experience supporting .NET applications, React front-end applications, or similar modern web stacks.
• Proficiency with Azure or comparable cloud platforms.
• Experience with Windows Server, IIS administration, security certificates, and WAF configuration.
• Strong troubleshooting and problem-solving skills.
• Ability to collaborate effectively with development and database teams.
• Experience working in environments with both legacy and modern architectures is advantageous.
• Knowledge of containerization (Docker), Infrastructure-as-Code (Terraform, ARM/Bicep), and CI/CD pipelines.

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• Familiarity with source control tools such as Git.
  
  

Responsibilities

• Own and continuously improve release processes across Development, Staging, and Production environments.
• Support the delivery of modern applications, including React front-end and .NET back-end systems.
• Design, implement, and maintain CI/CD pipelines to automate build, testing, and deployment workflows.
• Standardize deployment procedures, including versioning, validation, and rollback strategies.
• Implement CDN-based delivery and caching strategies to enhance application performance.
• Conduct performance testing and identify system bottlenecks to optimize platform efficiency.
• Enhance monitoring, logging, and operational visibility to facilitate proactive issue resolution.
• Support the transition from legacy systems to modern cloud-based architectures.
• Modernize Azure infrastructure, reducing manual configurations and supporting automation initiatives.
• Introduce containerization practices using Docker where appropriate.
• Implement Infrastructure-as-Code practices utilizing Terraform, ARM, or Bicep templates.
• Collaborate with development and database teams to improve SQL Server performance and reliability.

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• Participate in troubleshooting production issues and develop long-term solutions.
• Utilize Git for source control and version management at scale.
• Set up and optimize monitoring and feedback mechanisms for continuous improvement.
  
  

Benefits

• Flexible work schedule to promote work-life balance.
• Comprehensive medical, dental, and vision insurance coverage.
• Retirement savings plan options.
• Group life insurance policies.
• Voluntary supplemental insurance plans.
• Generous paid time off and holiday leave.
• Opportunities for professional development and continuous learning.
  
  

Equal Opportunity

BRANY and the CITI Program are committed to fostering an inclusive and diverse work environment. We provide equal employment opportunities regardless of race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other protected characteristic under applicable law. We adhere strictly to the principles of fair treatment in employment practices and are dedicated to ensuring that all qualified individuals have a full and equitable opportunity to participate in our hiring process. Reasonable accommodations will be provided upon request to support candidates with disabilities during the application and interview process, in accordance with the Americans with Disabilities Act and relevant state laws.