DevOps and Platform Engineer

Role Overview 

We are looking for a DevOps and platform engineer to ensure platform availability and operational coverage during US business hours. You will join a small infrastructure team that includes a DevOps engineer based in the EU. Together, you will provide near-continuous coverage of our AWS-hosted platform.

Our application is a Ruby on Rails monolith running on ECS Fargate, backed by Aurora MySQL, ElastiCache Redis, and managed entirely through Terraform across a multi-account AWS Organization. Your primary focus is on keeping the platform healthy, secure, and available during the US workday. Beyond day-to-day operations, there is a significant opportunity to drive platform improvements and modernization efforts.

You'd own US-hours coverage: first responder for alerts and incidents, deployments, Terraform changes, and hands-on support for a small, senior-heavy dev team that ships daily. Your morning starts with a handoff from the EU engineer; your day runs through 6 PM Pacific. No nights, no weekends, no on-call rotation.

Once you've built context, there's a real modernization backlog with your name on it: MySQL→PostgreSQL migration, CI/CD consolidation, Elastic-based observability, DR testing, cost optimization. 

We work AI-natively — assistants and agents are part of daily engineering here, and we expect the same fluency from you.

Work Environment

You will join a small, senior-heavy engineering team distributed across the US and Europe. Most engineers bring 15+ years of experience. The team ships daily, works asynchronously, and values clear ownership over meetings. Infrastructure is currently managed by a single DevOps engineer in the EU — you will own US-hours coverage and, just as importantly, build shared ownership of the platform so it is no longer dependent on any one person. A core goal of this role is redundancy: through a daily handoff with the EU engineer, jointly maintained run books, and shared on-call knowledge, the two of you will provide near-continuous, resilient coverage as the product scales. 

Location

North and South America, fully remote, Contractor

Details:

Two ways to get the details: 

1. Read the full job description: https://github.com/benefitbay/hiring-devops-platform-security-engineer/blob/main/jd.md 

2. The AI-native way (recommended — it's how we work): load our role briefing into your AI assistant — Claude, ChatGPT, whichever you use — and discuss fit with something that knows both the role and you. It's a single plain-markdown file; read it before you run it — nothing leaves your machine. https://github.com/benefitbay/hiring-devops-platform-security-engineer/blob/main/discuss-this-role.md

Then email konstantinos.karachalios@benefitbay.com with your resume or LinkedIn profile and brief answers to: 

1. Your experience managing AWS infrastructure with Terraform. 

2. An incident you triaged and resolved independently. 

3. Your HITRUST, SOC 2, or HIPAA experience (if any). 

4. Your time zone, typical working hours, and rate expectations. 

(Yes, your AI can help you draft these. Ours will read them.)