On-site role in Blue Ash, OH (6-month contract at $50/hr). Lead incident management, enhance observability, and collaborate with engineering teams. Requires 3+ years in SRE and strong knowledge of observability tools and containerization.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
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Job Description
Job Summary (Site Reliability Engineer Blue Ash, OH)
- Work onsite 5 days a week at Blue Ash, OH (BTC lab location); relocation supported.
- 6-month contract at $50/hr.
- Participate in a multi-stage interview process (automated prescreen, hiring manager, team, and potential onsite interview).
- Must be flexible with travel (primarily Cincinnati and Louisville initially; expands as sites go live).
- Participate in off-hours on-call rotation (escalation point, not initial response; 1 week every 6 weeks).
- Lead and participate in Major Incident Management, including triage and cross-team response.
- Conduct Root Cause Analysis (RCA) and track corrective actions.
- Collaborate with engineering teams to define SLOs/SLIs and enhance observability using Dynatrace and Azure.
- Create playbooks, runbooks, and postmortem documentation.
- Requires 3+ years in SRE, incident management, or production support roles.
- Must have experience as incident commander and in bridge/war-room facilitation.
- Strong knowledge of observability tools (Dynatrace, Azure Monitor) and containerization (Kubernetes, Docker).
- Proficient in Linux and scripting languages (BASH, Python).
- Familiarity with enterprise Point of Sale (POS) systems is preferred.
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