Senior Software Engineer

About The Company

TruVoice, a division of Corporate Visions formerly known as Primary Intelligence, is a leading provider of advanced customer and employee insights solutions. Our mission is to empower organizations with actionable data that drives strategic decision-making and enhances engagement. With a focus on innovation, TruVoice leverages cutting-edge technologies such as artificial intelligence, machine learning, and data analytics to deliver comprehensive insights across various industries including financial services, technology, media, and sports. Our commitment to responsible data practices and ethical AI usage ensures that our solutions not only deliver value but also adhere to the highest standards of integrity and compliance.

About The Role

We are seeking a highly skilled Senior Software Engineer to join our dynamic team at TruVoice. In this role, you will be instrumental in designing, developing, and maintaining sophisticated software systems that leverage AI and data analytics to provide real-time insights to our clients. You will work closely with cross-functional teams, including data scientists, product managers, and other engineering professionals, to build scalable, reliable, and innovative solutions. Your expertise will help shape the future of our AI-driven products and enhance the capabilities of our platform. This position offers an exciting opportunity to contribute to high-impact projects in a collaborative environment that values innovation, autonomy, and continuous learning.

Qualifications

• Minimum of 5+ years of experience in building production-grade software at scale.
• Hands-on experience with large language models (LLMs) and agent-based applications, including designing tool interfaces, orchestrating workflows, handling failure modes, and deploying user-dependent solutions.
• Proficiency in agent evaluation techniques such as creating golden datasets, performing offline evaluations, scoring tool calls, and utilizing results to optimize prompts, models, and system architecture.

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• Strong expertise in React, including component design, state management, and performance optimization.
• Solid experience in Java with Spring Boot, complemented by proficiency in Python programming.
• Experience with relational databases, preferably PostgreSQL, and familiarity with distributed systems, asynchronous messaging, and modern service architectures.
• Knowledge of cloud infrastructure platforms such as AWS, GCP, or Azure, along with CI/CD pipelines.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  
  

Responsibilities

• Design, develop, and operate agent-based software capable of executing multi-step tasks utilizing tools, memory, and stateful workflows, employing frameworks like LangGraph or equivalent.
• Create and maintain evaluation pipelines for large language models and agent quality assessment, including offline evaluation suites, regression tests, tool-call scoring, and dashboard development for actionable insights.
• Lead the development of React-based front-end interfaces with a focus on clean architecture, effective state management, and optimal performance.
• Design and implement backend services, REST APIs, and data models using Java (Spring Boot) and Python to support scalable solutions.
• Contribute to system architecture design for multi-tenant infrastructure, authentication, and asynchronous messaging systems.
• Support features for native iOS applications, including UI development, networking, push notifications, and release management.

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• Ensure high code quality through rigorous testing, code reviews, and adherence to engineering standards.
• Mentor junior engineers, foster best practices, and contribute to continuous improvement of development processes.
  
  

Benefits

At TruVoice, we offer a competitive salary package complemented by performance-based incentives. Our benefits include comprehensive medical, dental, and vision insurance plans, a 401(k) retirement plan with company matching, and generous paid time off policies. We foster a flexible and inclusive work environment that encourages professional growth and development. Employees have access to ongoing training, mentorship programs, and opportunities to work on innovative projects that have a tangible impact across industries. Additionally, we support work-life balance through flexible work arrangements and provide relocation assistance for candidates willing to work onsite in Santa Monica, CA, or New York, NY.

Equal Opportunity

TruVoice is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We believe that diverse perspectives drive innovation and excellence, and we welcome candidates from all backgrounds to join our team.