UX Design Contractor

This is a contract position.

It is 100% remote.

In this role, you will:

• Our client is seeking a highly skilled User Experience (UX) Design Contractor to support the modernization of internal tools used by Member Service Representatives.
• This work supports the transition away from a legacy system that is reaching end of life, replacing it with modern, scalable, and user-centered solutions.
• This role will partner closely with User Experience, Product Management, and Engineering teams to design efficient, intuitive tools that improve employee workflows and enhance the overall service experience for members.
• The contractor will work with teams leveraging Microsoft Dynamics and deliver high-quality, development-ready design solutions aligned with enterprise standards.
• Design modern, intuitive user experiences for internal tools used by Member Service Representatives

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• Translate legacy system functionality into streamlined, user-centered workflows and interfaces
• Create high-fidelity user experience and user interface designs ready for development handoff
• Apply and contribute to the enterprise design system to ensure consistency, accessibility, and scalability
• Collaborate with Product Owners, Business Analysts, and Engineering teams (including Microsoft Dynamics developers) to define and refine requirements
• Participate in intake, refinement, and planning activities to ensure designs are complete and ready for development
• Identify gaps, inefficiencies, and risks in legacy workflows and propose improved design solutions
• Support usability validation and iterate based on user and stakeholder feedback
• Ensure alignment with compliance, accessibility, and enterprise design standards

The skills we are looking for in this role include:

• 5+ years of experience in User Experience (UX) design, User Interface (UI) design, or product design
• Strong portfolio demonstrating end-to-end UX design across complex or enterprise applications
• Experience working with and contributing to design systems (Figma preferred)
• Proven ability to deliver development-ready designs with clear interaction specifications
• Experience collaborating directly with engineering teams in Agile environments

Tools & Technologies

• Figma (design, prototyping, and design system usage)
• Microsoft Dynamics (preferred experience)
• Agile delivery tools (such as Azure DevOps or Jira)
• Collaboration tools (Microsoft Teams and Microsoft 365 suite)